Product Design Manager

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Title: Product Design Manager

Location: Remote United States

Working Rhythm: Innovation is a 24/7 pursuit but we value your downtime. While our typical working hours are 9am-6pm in your timezone we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally longer hours may be to tackle challenges support new releases or contribute to time-sensitive initiatives.

Contract Type:Full-Time Employee

Reporting To: Chief Product Officer

Role Impact

As a Product Design Manager you will be the driving force behind shaping an exceptional end-to-end learning journey for Nexfords students. You will play a pivotal role in envisioning designing and delivering products and services that exceed learner expectations foster engagement and drive academic success. By collaborating with cross-functional teams you will ensure that every touchpoint in the learners lifecycle is seamless intuitive and inspiring. Your work will directly contribute to Nexfords mission of transforming lives through accessible and transformative education.

At Nexford were building a new kind of university: one thats affordable flexible relevant and 100% online. One that prepares learners for the careers of tomorrow without the burden of student debt.

Key Responsibilities

Customer Experience Strategy: Work closely with the CPO to cultivate and execute a comprehensive customer experience strategy that aligns with Nexfords mission statement and core values facilitating the attainment of corporate and departmental key performance indicators (KPIs).

Product Design & Development: Help lead product design and work closelywith product and design leads to ensure that our designs and strategies are implemented at a high level.

Requirements Specification: Define clear and concise design and product requirements ensuring that they address learner needs and align with business objectives.

Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford including Learner Success Academic Operations Technology and Marketing to ensure a cohesive and seamless learner experience. Additionally foster successful market introduction of new products features and experiences.

Data-Driven Decision Making: Utilize user research market research data analytics and learner feedback to assess product performance identify areas for improvement and inform future product iterations.
Continuous Improvement: Promote a culture of continuous improvement iterating on products and services based on feedback and data insights.

Skills & Qualifications

Proven Experience: 5years of experience in product design with edtech education simulation and/or gaming experience a big plus.

Customer Obsession: 2 years of user research experience including user interviewing usability testing prototype testing card sorting etc.

Data-Driven Mindset: Ability to analyse data derive insights and use them to inform product decisions.

Strong Communication: Excellent written and verbal communication skills with the ability to effectively collaborate with diverse stakeholders using designs flow diagrams briefs and tickets.

Technical Proficiency: Strong Figma and AI-tooling skills. Desire to be on the cutting edge of product design prototyping and development.

Problem-Solving Skills: Ability to identify and solve complex problems creatively and effectively.

If youre passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences we encourage you to apply!

AboutNexford University

Nexford University is a next-generation learning institution based in Washington D.C. Were on a mission to revolutionize education by providing learners worldwide with access to high-quality affordable and dynamic online education that equips them for success. We prioritize skills over theory preparing our learners for the workplace of the future in industries with immense growth potential.

Our goals are clear:

Empower learners with the skills they need to achieve their career aspirations.

Deliver a 100% online global education ensuring accessibility regardless of location.

Offer an educational model centered on mastery of workplace competencies.

Foster critical thinking problem-solving and lifelong learning skills.

Create a global community harnessing collaborative technology for learner success.

Provide flexible affordable and continuously updated educational opportunities.

Interested in finding out more about us Visit for more information and join our mission!

Required Experience:

Manager

Position Title: Product Design Manager Location: Remote United States Working Rhythm: Innovation is a 24/7 pursuit but we value your downtime. While our typical working hours are 9am-6pm in your timezone we embrace flexibility and trust you to manage your schedule to meet your individual needs and...