Lead Solution Engineer
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
At Klaviyo Solution Engineers (called Solutions Architect at Klaviyo) are a critical part of our future success. The Sales team prides themselves on being marketing and product experts. While most companies hire pre sales Solutions Architects to just give demos fill out questionnaires and only explain setups that makes us yawn. As a pre sales Solution Architect for Mid-Market Enterprise Sales you will be responsible for facilitating long term deep relationships with the prospects to help drive our market-leading position in the owned marketing space.
So what do we do as Solution Architects We work directly with our prospective and existing customers to build technical champions and help envision how Klaviyo could be used and integrated within our prospects and customers tech stacks. We dive deep take a consultant-first mindset and develop solutions that ensure long term success for our customers. We use these engagements as an opportunity to learn prototype and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable.
At Klaviyo you will be part of a high-performing strategically-important team that works at the exciting intersection of engineering sales and customer engagement.
How Youll Make a Difference:
- A seasoned presenter who is comfortable showcasing products to Marketing and Technology stakeholders
- Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
- Broad ecosystem knowledge with ability to position Klaviyo in front of C-suite executives
- Spearhead the technical and solution pre sales campaign to prospective Klaviyo Mid Market and Enterprise clients to help Klaviyo hit its revenue targets including
- Technical discovery around current customers architectures understanding their business and technical challenges and opportunities
- Host technical workshops where youll be working with developers and business teams to align technical solutions to overall business outcomes
- Architect and execute Proof of Value plans to achieve technical selection over the competition
- Support product field alignment by being the voice of our customer needs and working closely with our Developer Experience team and Product teams to synthesize product gap information
- Be the go-to internal technical and subject matter expert resource educating sales team members as well as prospects/customers to provide a consistently positive Klaviyo experience.
- Transform workflows by putting AI at the center building smarter systems and ways of working from the ground up.
Who You Are:
- 5 years experience in sales engineering solutions engineering/architecture for a software product or digital agency experience with solution implementation and client engagement
- Transform workflows by putting AI at the center building smarter systems and ways of working from the ground up.
- 10 years in the Agency / Marketing Technology space - with knowledge of web development languages (Javascript React); REST APIs; and/or with a general purpose programming language such as Python
- Strong domain knowledge in several of the following areas and a proven ability to learn new domains quickly: marketing automation tools customer data platforms (CDP) eCommerce systems mobile apps analytics ad tech data engineering
- Proven ability to track and learn from the ever-changing technical landscape and incorporate modern optimized solutions to high-value problems.
- A compelling and honest communicator and storyteller who can impress prospects at any level from executive to developer with the capability to persuade technical stakeholders as well as explain technical concepts to non-technical stakeholders
- Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.
Please see the independent bias audit report covering our use of Covey here
Required Experience:
IC
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.
