Regional Sales Manager CESB Delhi
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title:Regional Sales Manager CESB (Cards)
Business Unit: Aditya Birla Capital Ltd.
Location: Multiple Zones (as per business requirement)
Function: Sales
Department: CESB Cards
Reports To: National Sales Manager CESB
1. Job Purpose
To lead and drive the CESB Cards business across assigned regions by setting and executing strategic sales objectives expanding channel partnerships and ensuring superior product delivery. The role is pivotal in achieving growth targets maintaining portfolio quality and building a high-performing sales team
2. Key Responsibilities
- Define and implement regional sales strategies aligned with CESB Cards business goals.
- Drive acquisition and activation of card customers through direct and indirect channels.
- Monitor credit quality and ensure compliance with internal risk and operations protocols.
- Collaborate with cross-functional teams including Risk Collections Policy Finance and HR for seamless execution.
- Lead mentor and retain Area Sales Managers and Sales Managers to ensure consistent performance and motivation.
- Resolve escalations related to fraud alerts customer complaints and operational bottlenecks.
3. Dimensions
- Team Size: Varies by region; typically includes multiple KAMs.
- Geographical Scope: Multi-state coverage including high-volume urban and semi-urban markets.
- Performance Metrics: Book size profitability delinquency rates customer acquisition and channel expansion
4. Key Relationships
| Type | Frequency | Nature of Interaction |
|---|---|---|
| Internal Risk Ops Collections Policy HR | Daily to Weekly | Portfolio monitoring escalations recruitment training |
| External Channel Partners Vendors | Weekly to Monthly | Business development onboarding compliance |
5. Challenges
- Managing high transaction volumes and small ticket sizes typical of retail card business.
- Ensuring portfolio health amidst competitive pricing and customer expectations.
- Building regional capabilities from scratch in emerging markets.
- Navigating local financial practices and customer behavior for effective lead generation
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- Management Experience
- Territory Management
- Hospice Care
- Home Care
- Salesforce
- Outside Sales
- Sales Management
- CRM Software
- Enterprise Sales
- negotiation
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
