Manager Sales Audit & Credit Card

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Manager Finance Shared Services (Credit Card & Centralized Sales Audit
CSA)

Function: Finance Shared Services Credit Card & CSA
Reports To: Finance Ops Lead / Director Finance
Purpose / Role Summary
Lead and scale the Bangalore-based Credit Card & Centralized Sales Audit (CSA)
team that supports US stakeholders by ensuring accurate compliant and timely
processing of credit card transactions chargebacks PLCC/Dual card activities sales
audit validations and related accounting entries. Deliver strong governance RCA-
driven issue resolution and continuous improvement across all credit/CSA processes
while supporting transformation initiatives and building a high-performing team

Core Responsibilities
People Leadership & Operations
Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
oversee recruitment onboarding coaching performance management and
associate engagement.
Serve as the single point of contact for SLC/US stakeholders regarding service
levels cadence escalations and issue triage.
Establish a structured governance cadence (daily/weekly/monthly dashboards
KPIs reconciliations backlog reporting).

Credit Card & CSA Process Ownership
Oversee endtoend Credit Card (PLCC Dual Card TPC) processes including
settlement exceptions chargeback research dispute documentation and
financial impact validation.
Govern Centralized Sales Audit (CSA) processes-sales data validation
exception clearing transaction audits and cross-system reconciliations.
Ensure timely and accurate posting of journal entries GL adjustments
subledger validations and balance sheet reconciliations across credit/CSA
workstreams.

Review and approve RCA for variances reconciling items missing transactions
mismatches between POS/merchant/acquirer systems and data integrity
exceptions.
Maintain clear documentation and version-controlled SOPs across all credit and
CSA processes.

Manager Finance Shared Services (Credit Card & Centralized Sales Audit CSA) Function: Finance Shared Services Credit Card & CSA Reports To: Finance Ops Lead / Director Finance Purpose / Role Summary Lead and scale the Bangalore-based Credit Card & Centralized Sales Audit (CSA) team th...