Social Media Manager Ridh The fabric Studio

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond promptly and professionally to customer messages on Instagram DMs and WhatsApp

Provide accurate product information (pricing sizing fabric availability delivery timelines)

Assist customers with product recommendations

Handle order-related inquiries follow-ups and basic customer support

Track customer inquiries and report common questions or issues

Qualifications

Bachelors degree in Marketing Communications Media or related field

Strong written communication skills

Familiarity with Instagram and WhatsApp Business

Good understanding of brand communication and social media trends

Experience

Minimum 1 year of experience in social media management digital engagement brand communication or a related role

Experience handling Instagram DMs and WhatsApp interactions for a brand or business

Prior experience in fashion retail or e-commerce is an added advantage

Key ResponsibilitiesRespond promptly and professionally to customer messages on Instagram DMs and WhatsAppProvide accurate product information (pricing sizing fabric availability delivery timelines)Assist customers with product recommendationsHandle order-related inquiries follow-ups and basic custo...