Director of Operations
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Full-time
Description
The Director of Operations oversees Ally Medicals non-clinical operational infrastructure focusing on compliance contracts IT coordination and process optimization. This role ensures systems policies and workflows support organizational efficiency data integrity and regulatory compliance. It works closely with the VP of Operations IT RCM and HR to implement and monitor initiatives across all facilities.
Requirements
Duties/Responsibilities
Operational Leadership
- Oversee day-to-day non-clinical operations with a focus on process improvement and standardization across facilities.
- Collaborate with cross-functional departments (Billing IT HR) to implement new systems and operational initiatives.
- Track key operational metrics and performance indicators identifying improvement opportunities and driving corrective action.
- Support new facility openings and expansion projects through planning coordination and execution.
Compliance & Administration
- Ensure compliance with all organizational policies and applicable federal state and local regulations.
- Serve as administrator for company policies documentation and audit processes.
- Maintain operational reporting to support internal and external reviews.
- Manage contract preparation review renewals and tracking to ensure deliverables and timelines are met.
IT & Systems Coordination
- Partner with IT to ensure operational systems (PACS EMR registration portals) are functional and optimized.
- Support technology implementation and troubleshooting for front office and administrative systems.
- Ensure adherence to data security and HIPAA compliance standards.
Process Improvement
- Identify and resolve workflow inefficiencies across departments and recommend sustainable solutions
- Develop and maintain Standard Operating Procedures (SOPs) for operational and administrative functions.
- Support training and documentation efforts to ensure staff compliance and readiness.
- Lead or assist in cross-functional projects to enhance operational effectiveness.
- Provide analytical and administrative support for special projects and initiatives led by the VP of Operations.
Supervision
- Provide direct supervision and coaching to operations admin assistant and office coordinator fostering collaborations accountability and professional growth.
Required Skills/Abilities:
- Strong understanding of healthcare operations compliance and credentialing processes.
- Excellent organizational analytical and communication skills.
- Proficiency in Microsoft Office Suite and operational management tools.
- Experience managing contracts technology systems and cross-functional projects.
- 5 years of experience in healthcare operations administration or compliance.
- Strong understanding of contracting and regulatory requirements in healthcare.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Excellent communication organizational and analytical skills.
- Proficiency with Microsoft Office Suite and healthcare IT systems.
Education and Experience:
- Bachelors degree in Business Administration Healthcare Administration or related field.
- 5years of experience in healthcare operations or administrative management.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- All employees of Ally are responsible for complying with all privacy and security laws and internal policies and procedures. You will play an active role in protecting the companys sensitive data and ensuring that our patients information is treated with the utmost care and confidence. You are responsible for reporting any concerns or infractions that you become aware of so that the company may appropriately address them.
- You are responsible for protecting the credentials provided to you to access Company (and customer where applicable) networks systems and data.
- You are responsible for maintaining the confidentiality of all Ally and customer data to which you are granted access. Any suspected compromises of Ally proprietary data or customer data must be reported to Management immediately.
- You will adhere to the Companys Information Security Policy and Procedures and support standard operating procedures to protect Company systems and data.
- You will alert management immediately with any expected system or data compromises and/or system failure impacting the security confidentiality availability and integrity of Ally Medical and customer data.
- You will be required to attend an annual Information Security Awareness Training.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Ally Medical Emergency Rooms open 24/7 in Austin, Houston, San Marcos, Bastrop, Dripping Springs, Buda, Round Rock, Clear Lake, and Spring TX. Just walk in.
