Technical Product Specialist
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Description
At Alertus protecting people from harm is our mission and our passion. As the leader in mass notification we are committed to providing customizable scalable and cost-effective solutions as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the companys success and impact countless peoples lives safety and well-being. We aim for a positive collaborative environment that allows employees to work across departments easily and effectively.
Program Description
You will join as a Technical Product Specialist through our Alertus Tech Forge Program. This program is a dynamic experience designed for ambitious new graduates with degrees in Engineering and Computer Science. It will serve as your foundation for a long-term high-impact career at Alertus. You will be given the opportunity to engage in challenging assignments across core technical departments accelerating your growth and exposing you to the full product lifecycle of our life-saving mass notification solutions.
Transition Structure: Participants will engage in distinct assignments across departments allowing for deep immersion and hands-on contributions to meaningful projects. The number of assignments may vary for each participant and the overall program is designed to span for approximately 18-36 months.
Mentorship: You will be paired with experienced leaders and technical experts ensuring you receive structured mentorship and guidance throughout each rotation.
Full-Time Placement: Upon successful completion of the program a full-time role placement will be determined. This placement is based on your performance program feedback and the companys long-term needs ensuring a strategic and rewarding next step in your Alertus career.
Key Departmental Assignments
Assignments will provide hands-on experience in critical areas by moving through our various technical departments listed below. Note this is not a one size fits all program and departmental assignments may vary for each participant.
- Software Development - Design coding and testing of our on-premise and cloud-based Alertus Server mobile applications and third-party integrations (e.g. Java Flutter).
- Hardware Engineering - Assist in the design development and maintenance of hardware electronics including our High Power Speaker Array and other IoT devices.
- Technical Support - Provide advanced troubleshooting and technical assistance to clients resolving complex software and hardware issues and learning the customer-facing impact of our solutions.
- Quality Assurance - Focus on rigorous testing methodologies (manual and automated) bug tracking and validation of hardware and software components (e.g. Server Mobile Apps Hardware devices like CCUs Sirens HPSAs).
- Technical Field Services & Implementations - Assist with the on-site installation configuration and integration of Alertus solutions at client sites across the nation.
- Product Management & Technical Writing - Support product development efforts conduct product requirement research contribute to product requirements generation and complete vital integration work. Assist with building out our Knowledge Base (KB) repository with documentation on our products for our customers and various internal teams.
- Sales Engineering - Provide pre-sales technical expertise conducting product demonstrations and designing technical solutions for complex client needs.
Required Skills:
- Must be willing to transition work assignments projects and teams every 8-12 months throughout the program
- A strong customer-service mindset and a desire to contribute to a life-saving mission
- Demonstrated analytical and problem-solving skills
- Strong and effective communication (both written and verbal)
- Intellectual curiosity and embrace any change that comes your way
Education and Experience:
- Bachelors degree in Computer Science Computer Engineering Electrical Engineering or a closely related technical field.
- Recent graduates or early career professionals with less than 2 years of professional experience (including internship/ co-op experiences).
Alertus Career Advantages:
- Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical Dental and Vision Plans
- Short-term Disability Accident Hospital and Cancer Insurance
- Live Near Your Work HomeBuying Incentive
- Employee Referral Bonuses
$45000 - $65000 a year
The referenced base salary range represents the low and high end of Alertus salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors which may include the successful candidates geographic location skills work experience market conditions education/training and other qualifications.
Additional Information:
All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. Its our mission and our passion. As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race color sex religion sexual orientation gender identity national origin disability or status as a protected veteran.
All your information will be kept confidential according to EEO guidelines.
AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Alertus Mass Notification helps you keep people safe, informed, and protected during a critical incident. Alertus IP-based alerting solutions deliver immediate and effective emergency mass notification directly to wherever people are—onsite or mobile.
