Senior Data Engineer
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Who were looking for:
The Product Analytics team is seeking a Senior Data Engineer who will become a key player in driving data insights that fuel product adoption and customer retention. You will work on designing and implementing scalable high-quality data solutions collaborating closely with engineering and analytics teams to enhance Zendesks operations. This role offers an exciting opportunity to grow your skills in a dynamic environment and make a measurable impact on how Zendesk leverages data.
What youll be doing:
Collaborate with team members to define requirements and translate them into scalable data models and pipelines.
Develop and maintain ELT pipelines ensuring data reliability and scalability for business reporting and analytics use cases.
Work with raw data and transform it into structured usable formats for analytics and reporting.
Build and optimize SQL-based data models using dbt and other ETL tools.
Identify and implement improvements in data delivery processing performance and system efficiency.
Contribute to the teams technical vision and bring innovative solutions to enhance data systems.
Partner with data engineering teams to drive standardization and consistency of product data modeling schemas and insights reporting across the entire company
What you bring to the role:
Background in a quantitative field such as analytics engineering applied mathematics statistics. A degree (BS/BA or equivalent experience) is preferred.
Data engineering/analytics engineering experience building maintaining and working with data pipelines & ETL processes in big data environments.
Extensive experience with SQL ideally in the context of data modeling and analysis.
Hands-on production experience with dbt Airflow and Snowflake.
Experience with cloud columnar databases (Google BigQuery Amazon Redshift Snowflake) query authoring (SQL) as well as working familiarity with a variety of databases.
Proven experience in performance testing capacity planning and cost optimization for large-scale complex data pipelines and systems. This includes identifying bottlenecks ensuring scalability and minimizing operational costs in cloud-based data environments.
Experience with Tableau Looker or similar data visualization tools
Excellent communication and collaboration skills.
Boundless intellectual curiosity - you are self-motivated and unafraid to ask questions in order to learn and grow
Experience at fast-paced and scaled B2B Tech companies a plus
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Senior IC
