Center Director
We are seeking CenterDirectors to ensure the delivery of our exciting international summer school programin our Summer Schools in North America for 2026Summer.
The MLA Center Directorisa full-time seasonal position (mid-June until mid-August). As the Center Director you would be the main point of contact at an MLA Summer School and responsible for all operations and employees. You willresideon campus andmonitorthe safety and well-being of international high school students attending our cultural immersionprogram.
Position Overview
Responsible for the overall Management of the Summer School
Reports to Operations Manager
6 working days per week
1 Day off per week
The Center Directoris required toresideon campus for the duration of will also oversee nightly on-call responsibilities.
Required Skills
Bachelors Degree or equivalent
Positive outlook
Enthusiasm
Dedicated leader
Excellent organization skills
Ability to work long hours in a high-pressure environment
Company
For50 years MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe culturally immersive youth programming. With travel and education at the forefront of our mission MLAs work culture is always exciting and full of change. We are an international team who loves sharing culture stories of travel and a passion for working with youth and enlarging their perspectives of the world.
Company Mission Statement
MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety education and cultural immersion.
Locationand Dates
USA
Ramapo College Mahwah NJ: 19th of June - 13th of August
RequiredKnowledge Skills and Experience
As a successful candidate for this role you should have abachelors degreeor equivalent. You are also enthusiasticwithexcellent organizational skills the ability to be creative good interpersonalskillsand the ability to work in a high-pressure environment. As a representative of MLA and our values you will be a good model of those values to subordinates and colleagues.
Further required skills include:
Capacity to motivate a team and lead by example
Ability to multi-task
Excellent communication (verbal and written)
Attention to detail
Self-motivation
Aptitude to effectively use Microsoft Excel
Ability to be pleasant polite and cooperative with fellow employees vendors and guests
Additionalpreferred qualifications:
Prior work experience leading a team
Prior experience overseeing a strict operating budget
First Aid certification
Lifeguard certification
The completion of a satisfactory background check including a child abuse clearance isrequired
KeyPositionsAccountabilities
*Smaller Centers do not have all management positions such as a Center Administrator. Those responsibilities would fall to the Center Director who will oversee taking on and delegating such tasks.
Pre-Program
Attend allrequired paid training/induction meetings prior to the start of a session
Review itineraries and become knowledgeable with all aspects of theprogram
Review the Center Set-up Guide and all handbooks
Become familiar with theMLAEasyCenter Management software
Communicate with thecenterstaffregardingmove-in training and any other pre-program information
Management of the Center
Maintain a clean organized and professional Center Office
Oversee the efficient completion of all duties of all staff
Review all detailspertaining tothe day-to-day Center operations and ensure all programcomponents areproperly plannedand delivered
Work in conjunction with the Director of Studies to confirm the tuitionprogramis runningin accordance withcompany standards
Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met
Ensure the Center Administrator hold regular meetings with Campus Partners which may include Conference Services Dining Services and Public Safety to ensure theprogramis running smoothly and the contract is being upheld
Welfare & Safeguarding
Constantlymonitorstudents and staff safety and welfare addressing any concerns promptly and effectively
Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans
Maintain 24-hour on-call emergencyassistancefor the Center
Address any guest or staff concerns and properly document and report concerns
Be aware of any specific safeguarding needs of minors (those under the age of 18)
Work with the head office for any Authorized Student Pick-Up requests ensuring proper documentation is received and recorded
Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained
Become familiar with the British Council (UK) or Accreditation International (US)SafeguardingPolicy.and prepare thecenterfor an inspection by BC or AI officials
Company Quality Performance
Ensure that what has been sold to the guests is being provided by the Center
Deliver a comprehensive Center induction to all new guests within 24-hours of arrival
Host a Group Leader meeting within 24-hours of arrival
Confirm the student and Group Leader handbooks are available and the contents are being adhered to
Follow-up with staff to verify all guest inquiries are handled promptly and effectively
ProgramSet-up
Oversee the staff with the preparation of the site to include creation of bulletin boards signage itineraries welcome packets and activityprograms
Direct the set-up of student rooms by distributing linen arranging furniture and preparing keys
Ensure Center Administrator has sent Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations campusinformationand rooming list requirements
Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Centerin accordance withthe Center contract
Administrative Duties
Maintain a log of all meetings and guest feedback
Oversee the Master Center Excel file with detailed housing dining and facilities usage in support of the Center Administrator
Complete the Airport Transfer Check within theMLAEasysoftware to ensure all airport transfers have been booked and confirmed correctly
Assist the Activity Manager in sending of Center SMS fromMLAEasyto Group Leaders and students including but not limited to Parent Arrival Group Leader Arrival Parent Departure and Group Leader Departure notifications
Oversee the collection and distribution of the student passports and security deposits
Verify allprogramexpenses are being accuratelymaintainedby the Center Administrator and conduct weekly audits of the Petty Cash
Work with the Activity Manager and Director of Studies to ensure weekly staff schedules areaccurateand available within the online employee scheduling software
Submit bi-weekly payroll reports to the Operations Manager
Hold regular staff meetings tomaintaingood communicationand positive morale
Perform end-of-program staff evaluations and program report
Liaising
Develop a good business relationship with the college/university to ensure the contract is being applied properly
Ensure grievance and disciplinary procedures are adhered to
Provide support for all direct reports and subordinates when necessary
Maintain regular communication with the Operations Manager as well as the Head Office
Use company-provided communication channels for all business correspondences including company email and phone
Develop andmaintainopen lines of communication with Group Leaders
Support MLA Center Directors at otherCenterswhenrequired
Off-Campus Excursions
Support the Activity Manager with directing off-campus excursions to ensure they areproperly organizedand delivered to all guests
Work alongside the Center Administrator to confirm all contracts and payments have been made to vendors
Perform regular checks with Center Administrator to guarantee all buses and transportation have been scheduled and confirmed
Attend the mini breaks when able tomonitorguest and staff conduct and to support the program when necessary
On-Campus Activities
Maintain a visible presence at the Center
Make regular visits to the dining hall duringmealtimesto interact with the guests and confirm operations are running smoothly
Verify all sports and evening activities have beenproperly plannedand executed
Oversee the MLA Conversation Room to certify the company procedures and standards are being maintained
Residence Hall Supervision
Supervise the Night Guardian in ensuring the centers rules are being upheldregardingthe quiet hours and lights out
Support the Night Guardian in the event any issues arise requiring a senior manager be present
Apply fines to guests for damages to residence halls and/or campus property
MLA ReputationandCodeOfConduct
To actively support MLA in its mission to provide quality learning
To provide courses that will challenge the students (realizetheir potential) and work together to reach their academic targets and support them
Tocomply withmanagement requests to follow the guidelines of externalorganizationssuch as British Council or Accreditation International ina timelyandaccuratemanner
To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible
Develop a good rapport with the students and Group Leaders and avoid absences as much as possible
There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook
Compensation
The Center Director is compensated as a weekly salary commensuratewith the successful candidates education and experience. The starting salary is $1500 per week. The Center Director will also receivea complimentaryroom and full board as part of their compensation package.
Benefits
Paid formal training
Accommodation in single ensuite room
All meals provided
Free First Aid and CPR Certifications if required
UK EQUALITY ACT 2010
MLA is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age gender marital status being pregnant or on maternity leave race (including ethnic or national origin nationality andcolor) disability sexual orientation or expression religion beliefs or any other non-job related criteria.
USA AFFIRMATIVE ACTION STATEMENT
MLA Move Language Ahead is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of age race color religion national origin sex sexual orientation handicap/disability Vietnam-era/disabled veteran status gender identity or expression or any other non-job related criteria.
Required Experience:
Director
MLA offre pacchetti di vacanze studio e soggiorni linguistici per migliorare le proprie competenze linguistiche e scoprire il mondo.