General Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
You will be responsible for leading managing developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies recruitment training overseeing the food quality and service as well as having a presence on the floor.
Duties include but not limited to:
Commercial:
- Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
- To analyse and drive profitable sales whilst constantly improving standards.
- To organise marketing activities such as promotional event and discount schemes.
People Management:
- Offer clear directions and briefings to the team.
- To offer effective feedback on performance through structured reviews.
- To recruit the best team members for the location.
Client Service:
- To build and maintain a solid and professional relationship with John Lewis.
- To ensure effective communication and engagement with John Lewis.
- To regularly monitor customer feedback and produce a suitable action plan based on the results.
Health & Safety Food Safety and ESG:
- To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
- To ensure the location meets statutory and Company requirements of Health & Safety Food Safety and Environmental legislation and procedures.
Qualifications :
- Minimum of 3 years experience within a similar retail role
- Barista experience (advantageous)
- Strong leadership and communication skills
- Positive can-do attitude
- Ability to prioritise multiple tasks in a fast-paced multi-faceted creative environment whilst working well under pressure
- Highly developed attention to detail and record keeping
- Passion for hospitality and delivering a great guest experience
- Great team player
- Leads by example and takes initiative
- Ability to adapt to challenges and opportunities with a solution-based perspective
Additional Information :
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- Up to 33 days annual leave (plus extra day for your birthday off)
- Enhanced maternity paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more
