Partner Account Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Partner Account Manager you will manage SAP channel reseller and distributor partners as a member of the Latin America Channel team in order to manage reseller sourced opportunities to drive resell partner revenue for the region. You are focused on selling use cases products and services using the Docusign Solutions Portfolio and being responsible for the value pitch through the partner ecosystem to support the regional sales team. You are accountable for promoting the solutions approach process between Docusign and partner exec and sales teams so they can work together with productive connections striving to exceed the monthly and quarterly quotas providing proactive deal management forecast accuracy and driving adoption and usage with channel resell partner customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This is a closing role and will work closely with the Latin America Channel team to close sourced opportunities from existing partners. You are a team player and will help and support other team members succeed. This is a phenomenal opportunity for an experienced Account Sales or Channel Business Development professional to join a growing channel program and make a significant impact.

This position is an individual contributor role reporting to the Sr. Director Alliances & Partner Development - LATAM.

Responsibility

• Drive new opportunities with SAP to ensure Docusign matches the regional revenue targets for the partnership.

• Keep a high accuracy level of the sales forecast in a quarterly and annual basis.

• Develop and deliver customized sales presentations and product demonstrations by phone and via online demo to the SAP team and their customers.

• Support the needs to attend customer proposals requirements e.g. providing SBOs when needed

• Forecast sales activity and revenue achievements accurately through the proper use of the sales tools available.

• Attend forecast sales meetings on a weekly basis providing reliable information from the existing deals in the pipeline.

• Collaborate effectively and engage pre and post sales resources including Solutions Engineers Account Executives Customer Expansion and Retention teams Customer Support Revenue Operations and Legal Teams available in the region.

• Collaborate cross functionally with Resell CAMs Field AEs Renewal Managers and Customer Success Executives whenever necessary.

• Approach SAP sales and executive teams to grow the business in Mexico including engaging and developing a productive relationship with the VP levels sales directors account executives and segment leaders to drive results according to our sales objectives in the region.

• Travel needed lt; 25% of the time.

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors Degree in Business Management or its equivalent.

• 8 years of channel or direct sales experience in a Partner Account Manager role or a quota-carrying equivalent role

• Fluent in English and Spanish

Preferred

• 8 years of experience in a SaaS company preferably in a Sales Business Development or Marketing role

• Additional Language skills will be an advantage

• Strong focus on company vision & mission and sales execution

• Hardworking initiative with a go-getter work attitude

• Excellent written and verbal communication (English and Portuguese would be a differential) and time management skills

• Ability to work in a fast-paced changing environment

• Great teammate who can collaborate across the organization with various departments to devise plans that respond to customer demands involving sales marketing operations customer service and support

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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