Field Services Representative (Meters)
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Job Location:
Decatur, GA - USA
Hourly Salary:
$ 17 - 28
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary Range: $17.68 - $28.43/Hour Salary Grade: 9 FLSA: Nonexempt
Purpose of Classification:
The purpose of this classification is to install repair and maintain water meters connect and disconnect water services and perform related duties in the field for the Countys water utility.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar related or a logical assignment for this classification. Other duties may be required and assigned.
Responds to requests for service and/or complaints regarding meter operations; investigates meters operating condition; troubleshoots problems; calibrates meter if needed; and educates customers on program policies and procedures.
Installs cleans maintains and replaces water meters; locates meters and marks meter location; utilizes maps metal detectors previous location markings etc.; replaces defective parts such as couplings washers and meter boxes; repairs meters and leaks; and performs routine maintenance.
Connects new and re-established water services; installs and connects water meters; disconnects delinquent accounts; and locks or pulls meters as needed; and leaves required notices for customers regarding meter problems billing or other issues.
Utilizes assigned vehicle to travel to and from service locations; utilizes GPS devices map books or personal knowledge to locate service addresses; maintains trip logs and other required documentation.
Maintains and updates customer information in departmental computer systems; and enters data regarding inspections repairs customer complaints and requests etc.
Minimum Qualifications:
High school diploma or GED; two years of experience in meter reading installation or maintenance; or any equivalent combination of education training and experience which provides the requisite knowledge skills and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia drivers license.
Required Experience:
Unclear Seniority
Key Skills
- Time Management
- Customer Service
- Organizational skills
- Communication skills
- Computer Operation
- Computer Skills
- Data Collection
- Field Service
- Military Experience
- Accounting
- Merchandising
- Automotive Service
About Company
At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, comp ... View more
