The primary role is to supervise the field service technician group and their deployment on service projects. Field Service Manager responsibilities will be to supervise and manage the service department personnel and the workload overtime overall demand on labor resource planning and support quoting and selling of service opportunities.. Project management responsibilities will be to manage the parts and labor resources needed from initial site visit through final installation start-up and commissioning. Position will require field based and office-based work and may require travel
20-25%.
Key Responsibilities:
- Supervise manage and responsible for coaching and training of service technicians.
- Manage workload overtime and overall demand on labor resource planning.
- Monitor cost and overall profitability of service orders.
- Work with Project Management and Project Engineering to review equipment installation and parts lists and vendor required items.
- Supervise mechanical and electrical installation monitor and enforce scope as well as manage customer expectations.
- Supervise start-up & commissioning of the equipment.
- Obtain inspection sign-off customer sign-off and monitor final invoicing preparation.
- Provide aftermarket service support to clients.
- Work with sales and aftermarket team on proposals and service contract opportunities
Qualifications :
Job Qualifications
- Minimum of 2-5 years of field service management or project management experience required.
- Must have strong technical ability on electro-mechanical equipment.
- Individual should be able to interact and develop relationships with the sales department customers and management.
- Excellent verbal and written communication skills
- Previous safety and/or hazmat training a plus
- Valid drivers license
- Ability to work on a flexible work schedule.
- Dynamic and passionate with a strong teamwork mentality
Physical Demands
While performing the duties of this Job the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Additional Information :
While performing the duties of this Job the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually loud.
Compensation - The salary range is tied to the market for similarly bench-marked roles. The range is not an absolute but a guide and offers will be based on the individual candidates knowledge skills experience and market conditions as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate the offer may be lower or higher than the stated range: $111234 - 125625 USD annually.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
Yes
Employment Type :
Full-time
The primary role is to supervise the field service technician group and their deployment on service projects. Field Service Manager responsibilities will be to supervise and manage the service department personnel and the workload overtime overall demand on labor resource planning and support quotin...
The primary role is to supervise the field service technician group and their deployment on service projects. Field Service Manager responsibilities will be to supervise and manage the service department personnel and the workload overtime overall demand on labor resource planning and support quoting and selling of service opportunities.. Project management responsibilities will be to manage the parts and labor resources needed from initial site visit through final installation start-up and commissioning. Position will require field based and office-based work and may require travel
20-25%.
Key Responsibilities:
- Supervise manage and responsible for coaching and training of service technicians.
- Manage workload overtime and overall demand on labor resource planning.
- Monitor cost and overall profitability of service orders.
- Work with Project Management and Project Engineering to review equipment installation and parts lists and vendor required items.
- Supervise mechanical and electrical installation monitor and enforce scope as well as manage customer expectations.
- Supervise start-up & commissioning of the equipment.
- Obtain inspection sign-off customer sign-off and monitor final invoicing preparation.
- Provide aftermarket service support to clients.
- Work with sales and aftermarket team on proposals and service contract opportunities
Qualifications :
Job Qualifications
- Minimum of 2-5 years of field service management or project management experience required.
- Must have strong technical ability on electro-mechanical equipment.
- Individual should be able to interact and develop relationships with the sales department customers and management.
- Excellent verbal and written communication skills
- Previous safety and/or hazmat training a plus
- Valid drivers license
- Ability to work on a flexible work schedule.
- Dynamic and passionate with a strong teamwork mentality
Physical Demands
While performing the duties of this Job the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Additional Information :
While performing the duties of this Job the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually loud.
Compensation - The salary range is tied to the market for similarly bench-marked roles. The range is not an absolute but a guide and offers will be based on the individual candidates knowledge skills experience and market conditions as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate the offer may be lower or higher than the stated range: $111234 - 125625 USD annually.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
Yes
Employment Type :
Full-time
View more
View less