Rules Consultant, CS Compliance & Risk Management

The role of the Case Investigation and Enforcement is to establish and enforce common interoperable rules and standards for our products and services by which clients must operate their Visa programs.

The services provided include Rules Management Rules Enforcement and Risk Investigations which are provided to ensure the safety security and integrity of the payment system and to support Visa clients in the development of their electronic payments business. Work hours sometimes requires partial coverage that aligns with US business hours to ensure seamless collaboration with our team and clients. Work hours require partial coverage that aligns with US business hours to facilitate seamless collaboration with our team and clients.

This is an individual contributor operational role to provide support with respect to creating and implementing compliance solutions that meet the regulatory and strategic compliance objectives of Visa and its Clients with respect to the Visa International By Laws Visa Core Rules Product and Service Rules and associated Supplemental manuals. The jobholder will help coordinate important programs promoting the integrity of Visa transactions. The position will be primarily accountable for proactively investigating and enforcing Visa Rule violations as well as developing reports and detailed data analyses to measure the success and value of the compliance programs. The role will manage internal and external relations within the context of compliance negotiations and enforcement non compliance assessments and process escalation where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa Inc enterprise. The role works independently under limited supervision. The compliance issues are often difficult and mildly complex in nature. The role may help coordinate wider projects delegate tasks and review other staff work within the function. The role will influence others within job function and may provide guidance to lower level professionals.

Essential Functions:

• The role will ensure that clients are compliant to the rules monitor investigate and validate the compliance status of Clients and where necessary pursue corrective and negotiated action.
• The primary focus is to bring Clients into compliance with proactive compliance program rules.
• The role is also responsible for negotiating compliance action plans with Clients using discretion within the regulatory framework while assessing the impact on the Visa brand the integrity of the network the clients businesses and the feasibility of suggested remedial action.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:
Bachelors Degree or equivalent experience Minimum of 5 years progressively responsible experience in financial services payment card banking audit or compliance is required

Preferred Qualifications:
Strong interpersonal skills and proven abilities in negotiating with and influencing customers and staff at all levels including strong written and verbal communications skills
Excellent writing skills to convey complex topics in Plain English
Advanced planning organizational and problem solving skills
Strong analytical aptitude and demonstrated track record of working with large volume of data to develop business oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions
Proven project management skills to coordinate divergent interests commensurate with managing elements of a multifaceted compliance program at an international level
Excellent research analytical skills and problem solving skills
Experience working cross culturally and in remote situations
Ability to set priorities and manage expectations and work both as part of a team and independently
Visa experience or indepth knowledge of the payment solutions industry is highly desired
Extensive experience with Visa a Regulatory Body a Card Membership Organization or other Financial Industry body Knowledge of the Visa Rules highly desired
Fluent English speaker and writer multilingual capability is a plus

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time