Client Relationship & Operations Coordinator

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

What This Actually Looks Like
There will be days where youre the only one in the office. Brokers will stop in. Clients will call. Things will need to get done. We need someone who sees that as an opportunity not a problem.
Day to day youll be managing calendars and scheduling across 2 to 3 agents fielding client questions and building your own relationships with the people we serve greeting and welcoming brokers agents and clients who come through the door coordinating outreach with community partners and carrier reps planning events and improving how we do things. If you see something broken say something. Better yet fix it.

This isnt a role where youll be taking direction all day. Over time clients should know your name and trust your voice just as much as ours. Thats the goal.

Who Does Well Here
The people who thrive in a place like ours are self-starters. You dont wait for a to-do list. Youre the kind of person who walks into a room and figures out what needs to happen. Youre organized but not rigid. Youre warm with people but sharp with details.

You should be comfortable talking to anyone. A 65-year-old client with questions about their Medicare plan and a 30-year-old broker stopping by to grab supplies should both walk away feeling like they were taken care of.
We move fast. Things change. If you need every task outlined before you start working this probably isnt the right fit. But if you like building things from the ground up and want a role where your ideas actually matter keep reading.

Bonus Points:

• Experience in insurance healthcare or any client-facing role
• Interest in getting licensed to sell Medicare (well invest in that for the right person)
• Familiarity with CRM tools
• Comfortable picking up new technology quickly and figuring things out on your own
• Event planning or community outreach experience

The Details:

• Schedule: Monday through Thursday 10 AM to 4 PM
• Pay: $20 to $25/hour based on experience
• Growth: Transitions to full-time during AEP (Oct through Dec) with a path to
• year-round for the right person
• Check-in: 90 days in we sit down together and talk about how things are going where the role is heading and whats next
• Location: In-office Lexington KY
• Licensing: For the right person well support you in getting your insurance license and building a career here

Interested

Send us your resume and a short note. Keep it real. Tell us why this caught your eye and answer this:
Tell us something you taught yourself and why you decided to learn it.

First-round interviews will be held via Google Meet or Zoom.
Austin Tyler
Andrew Horn -

What AmeriLife Offers

A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.