Retirement Benefits Reconciliation Specialist
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397000 members including active employees retirees and vested participants across 12 retirement systemssupporting the financial security of Marylands public servants.
Located in Baltimores Central Business District MSRPS offers a purpose-driven workplace with modern amenities including panoramic city and harbor views renovated common areas upgraded elevators and an on-site café.
Employees enjoy comprehensive state benefits including medical dental prescription coverage generous paid leave participation in the state pension system and supplemental retirement savings options (401(k) 457(b) and more). Additional perks include an on-site fitness center with showers and lockers 24/7 building security and easy access to restaurants shops public transit and major highways.
If youre seeking a career with impact stability and a supportive environment explore opportunities with MSRPS.
This position requires that the incumbent work overtime (evening weekends andholidays) if the volume of work dictates the necessity.
Vacations maybe limited or prohibited during the months of June and July tomeet the deadlines.
This position is designated as teleworkeligible under the State of Marylands Telework Policy after successfully completing the defined required training period.
GRADE
16
LOCATION OF POSITION
120 East Baltimore Street
Baltimore Maryland 21202
Main Purpose of Job
This position serves as an Administrator in the operations of the reconciliation team in theReconciliation & Replacement Team. The incumbent reports to the Reconciliation & RevisionTeam supervisor. The Reconciliation & Replacement Team handles reconciliation of retirementapplications retirement estimates and retirement revisions updates. The team also completesreissuance of benefit payments workers compensation cases related to accidental disabilityretirements and processing of liens levies and court ordered domestic relations orders.
Thisposition requires critical thinking skills and the ability to use independent judgement in their dailyresponsibilities. The incumbent should obtain and maintain and understanding of retirement lawand the Code of Maryland Regulations as it applies to reconciliation of the nightly updatesreissuance of benefit payments workers compensation reviews and processing of liens leviesand domestic relations position is responsible for maintaining a solid knowledge level relating to retirement lawregulations policies and procedures. The incumbent uses independent judgement to applyAgency policies and procedures and makes recommendations to the Team lead on proceduraland process improvements to ensure the Agency meets its goals. The incumbent works with thelead worker to periodically review and suggest modifications to standard operating procedureschecklists worksheets and job aides as necessary.
This position facilitates the nightly processing updates of retirement applications retirementestimates and retirement revision transactions by preparing and/or reviewing monetaryreconciliations to identify discrepancies in posted data. The incumbent also reviews incomingrequests for liens levies and domestic relations orders based on internal policies andprocedures retirement law and the Code of Maryland regulations. The incumbent may also beassigned workers compensation cases to determine if any workers compensation benefitsrequire offset based on an award of accidental disability retirement. Finally this position mayalso prepare/review unused sick leave recertifications to ensure the accuracy of sick leave credit.
POSITION DUTIES
This position will be responsible for:
- Reconciles reports of retirement applications processed to identify accounts not processed or processed incorrectly. This includes reconciliation of monetary values reviewing of all posted data utilizing worksheets to verify the calculation of the monthly retirement benefitand all steps necessary for mailing of retirement acknowledgements and document imaging.
- Reconciles reports of retirement estimates processed to identify accounts not processed orprocessed incorrectly. This includes reconciliation of monetary values reviewing of all posted data utilizing worksheets to verify the calculation of the monthly retirement benefit and all steps necessary for mailing of retirement acknowledgements and document imaging.
- Reconciles reports of retirement revisions processed to identify accounts not processed orprocessed incorrectly. This includes reconciliation of monetary values and a review of all posted data. This also includes all steps necessary for document imaging.
- Prepare and/or review incoming liens levies Domestic Relations Orders for processing.Following a review of the incoming request prepare the appropriate worksheets to calculate the lien levy or Domestic Relations Order allocation. Once approved submit the appropriate adjustment for processing. May also include preparing manual benefit payments for amounts owed to an alternate payee or lienholder.
- Prepare and/or review workers compensation cases related to accidental disability retirement allowance. Includes contacting workers compensation or the appropriate insurer to obtain information related to any workers compensation awards preparing worksheets and supporting documentation to determine if an offset of the accidental disability allowance is required and preparing written communication to notify the retiree. May also include preparing manual benefit payments for retroactive amounts owed following case review.
- Issue replacement and manual benefit payments. This includes electronic funds transfer (EFT) failures stop payment checks staled dated checks and returned checks in accordance with established procedures. This includes gathering supporting documentation reconciling payment history preparing necessary worksheets and completing the necessary forms to replace or issue benefits due in accordance with established procedures. Communicate with retirees via correspondence to determine whether stale dated checks should be replaced.
- Prepare and/or review sick leave recertification worksheet to verify used sick leave credit.
- Special projects as assigned by the Team Supervisor Deputy Director or Director. Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelors degree from an accredited college or university for the required experience.
3. Candidates may substitute the possession of a Masters degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules regulations policy procedures and processes or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit.
Preferred candidates will possess the following qualifications:
- One year of demonstrated experience working with Microsoft Office software including Word Outlook and Excel.
- Two years of reconciliation experience analyzing and interpreting accounting systems records and reports
- One year of calculating benefits payable (e.g. retirement insurance health etc.).
- One year of experience creating or approving payments (vouchers).
LICENSES REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.
For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
Due to the confidential nature of the work selected candidates must undergo and pass a background check.
EXAMINATION PROCESS
The examination will consist of a rating of your education training and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore it is important that you provide complete and accurate information on your application.
BENEFITS
As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave - ten (10) days of accumulated annual leave per year.
- Sick Leave - fifteen (15) days of accumulated sick leave per year.
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays - State employees also celebrate at least thirteen (13) holidays per year.
- Pension - State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to:
Maryland State Retirement and Pension Systems
Human Resources Section
120 E. Baltimore Street
Baltimore MD 21202 Email: Shanera Johnson at
PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
TTY Users: call via Maryland Relay
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
