Lead Talent Development Specialist
Share
Job Location:
Wichita Falls, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
- This position responds to case situations and /or programmatic issues that are complex and maintains current information on programs and resources.
- Reviews case files to ensure compliance with contractual agreements
- May perform case management eligibility and data entry duties for customers
- Manages and maintains a reduced caseload
- Supports quality assurance/performance related activities and the growth of assigned case managers
- Implements and enforces quality assurance plans
- Compile data for reporting progress of programs
- Acts as a mentor for new staff and provides training in policy/procedures
- Resolves problems encountered during daily operations and determines appropriate solutions
- Extensive standing sitting computer phone and deskwork required; work primarily in a defined office environment with specified hours although flexible hours may be required
- Interacts one on one and in groups with individuals from a diverse range of backgrounds
- Availability for out of office meetings conferences
- Minimum of three plus years related experience
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily
- Assists Program Supervisor in managing program activities and executing special projects
Qualifications :
- Reasonable accommodations may be made to individuals with disabilities to perform the essential functions
- Demonstrate knowledge of quality assurance procedures and federal state and local workforce laws and mandate
- Experience conducting quality assurance activities such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer monitor or case manager
- Demonstrate a working knowledge of computers and knowledge of data management processes
- Demonstrate knowledge of eligibility determination processes and filing procedures
- Demonstrate good communication telephone and customer service skills.
- Demonstrated ability in conducting training sessions and presentations.
- Bachelors degree in related field.
- An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis
- Travel is required based on the needs of the business.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
This is not a remote position.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Creating Opportunities. Changing Lives.Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems cha ... View more
