Facility Support Specialist

Knoxville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you great with troubleshooting and problem solving Do you have excellent customer service skills Do you thrive when getting to make a difference This is the position for you!

What you will do:

The purpose of this job is to provide troubleshooting support and repair coordination for routine facility-related issues at travel center locations.

1. Liaise with store employees and vendors to ensure timely repair of facility issues at company sites in a cost effective manner

2. Compile and evaluate information about each facility repair issue to determine whether repair or replacement based upon cost parameters is the most appropriate and cost-effective solution

3. Calculate total job costs; manage the work order process to include creating purchase orders (P.O.) dispatching vendors and approving work orders and cost revisions within authorized financial limits

4. Determine the most cost-effective means of sourcing parts and equipment

5. Coordinate with PFJ Regional Maintenance Technician and Service Technician dispatch teams to resolve issues in-house and minimize downtime and costs

6. Develop and maintain relationships with vendors to ensure competitive pricing and quality services

7. Provide training on basic facility maintenance procedures to store personnel using videos and other training materials

8. Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level

9. Ensure all activities are in compliance with rules regulations policies and procedures

Qualifications :

High school diploma or equivalent certificate required
Associate or Bachelors degree in business or related field preferred
Minimum one years experience in retail facility support preferred
Basic Microsoft Office skills with intermediate skills in Excel
Basic knowledge of building systems (e.g. HVAC fire systems plumbing electrical)
Basic knowledge of facility management and Energy Management Systems (EMS)
Strong written and verbal communication skills
Ability to provide excellent customer service and follow-up
Strong attention to detail organization and follow-up
Ability to prioritize multitask and work in a fast-paced dynamic environment
Ability to analyze and make decisions
Ability to collaborate with other team members and departments
General office work requiring sitting or standing for long periods of time
This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Additional Information :

Nation-wide Medical Plan/Dental/Vision
Flexible Spending Accounts
Weekly pay
401K match
Tuition Assistance
Adoption Assistance
PTO
Fuel Discount

Remote Work :

Employment Type :

Full-time

Are you great with troubleshooting and problem solving Do you have excellent customer service skills Do you thrive when getting to make a difference This is the position for you!What you will do:The purpose of this job is to provide troubleshooting support and repair coordination for routine facilit...