Account Growth Lead (Delivery + Sales) – Existing Accounts
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Job Location:
Ridgefield Park, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
Who we are:
Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2000 customers and operations in 13 cities around the world we are the AI technology solutions provider-of-choice to 4 out of 5 of the worlds biggest technology companies as well as leading companies across financial services insurance technology law and medicine.
By combining advanced machine learning and artificial intelligence (ML/AI) technologies a global workforce of subject matter experts and a high-security infrastructure were helping usher in the promise of clean and optimized digital data to all industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use high-quality platforms.
Our global workforce includes over 3000 employees in the United States Canada United Kingdom the Philippines India Sri Lanka Israel and Germany. Were poised for a period of explosive growth over the next few years.
About the Role
We are seeking a senior account leader who can drive growth within existing enterprise accounts while ensuring strong delivery execution and customer success. This role owns a $10M portfolio and is responsible for 2050% year-over-year growth through structured upsell and cross-sell strategies while maintaining high client satisfaction and retention.
Key Responsibilities
Own and grow assigned enterprise accounts with clear revenue and margin targets
Ensure successful delivery outcomes and high customer satisfaction
Identify expansion opportunities aligned to client business priorities
Drive structured account planning pipeline development and forecasting
Partner with delivery leadership to ensure performance quality and retention
Improve Net Revenue Retention (NRR) and long-term account value
Job requirements
8 years in enterprise sales account management or customer success within IT services AI data or digital transformation
Proven experience managing a $10M account portfolio
Demonstrated 2050% YoY growth in existing accounts via upsell and cross-sell
Strong background in both delivery oversight and commercial expansion
Experience managing executive stakeholders (VP/SVP/C-level)
Strong contract negotiation SOW structuring and revenue forecasting skills
Ability to build multi-threaded relationships across business and technical teams
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment banking details or sensitive personal information during the application process. To learn more on how to recognize job scams please visit the Federal Trade Commissions guide at you believe youve been targeted by a recruitment scam please report it to Innodata at and consider reporting it to the FTC at .
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Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Healthcare
- Account Management
- CRM
- Salesforce
- Customer Relationships
- New Customers
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
