DescriptionJPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals. There are four major channels: Chase Wealth Management J.P. Morgan Advisors J.P. Morgan Online Investing our digital investing platform and J.P. Morgan Personal Advisors our newly built remote advice channel. The business operates in a highly dynamic environment given the rapid evolution of client behavior regulatory changes and tight partnership with other CCB businesses.
As the Vice President - Product Delivery Manager you will shape the future of servicing experiences by delivering innovative solutions across Voice Authentication Advisor Notifications Digital Client Communications and Servicing AI Hub. As a Product Delivery Manager you will lead end-to-end delivery processes drive operational excellence and collaborate with cross-functional teams to optimize client and advisor interactions.
Job Responsibilities
- Lead end-to-end product delivery for Voice Authentication Advisor Notifications Digital Client Communications and Servicing AI Hub including intake dependency management release management operationalization and performance reporting.
- Manage timelines resources and dependencies proactively identifying and resolving blockers to ensure successful and timely implementations.
- Coordinate change management activities across functional partners ensuring compliance with firm risk controls and regulatory requirements.
- Foster collaboration with stakeholders in Product Technology Data and Design to drive continuous improvement and deliver impactful solutions.
- Monitor product performance and escalate opportunities to enhance efficiency and functional coordination.
Required Qualifications Capabilities and Skills
- 5 years of experience in product delivery program management or a relevant domain area.
- Proven ability to execute operational management and change readiness activities.
- Strong understanding of delivery processes and continuous improvement methodologies.
- Experience with release management and deployment strategies for platform-wide solutions.
Preferred Qualifications Capabilities and Skills
- Proficient knowledge of the product development life cycle design principles and data analytics.
- Experience working with digital servicing client communications or AI-driven platforms.
Required Experience:
Exec
DescriptionJPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals. There are four major channels: Chase Wealth Management J.P. Morgan Advisors J.P. Morgan Online Investing our digital investing platform ...
DescriptionJPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals. There are four major channels: Chase Wealth Management J.P. Morgan Advisors J.P. Morgan Online Investing our digital investing platform and J.P. Morgan Personal Advisors our newly built remote advice channel. The business operates in a highly dynamic environment given the rapid evolution of client behavior regulatory changes and tight partnership with other CCB businesses.
As the Vice President - Product Delivery Manager you will shape the future of servicing experiences by delivering innovative solutions across Voice Authentication Advisor Notifications Digital Client Communications and Servicing AI Hub. As a Product Delivery Manager you will lead end-to-end delivery processes drive operational excellence and collaborate with cross-functional teams to optimize client and advisor interactions.
Job Responsibilities
- Lead end-to-end product delivery for Voice Authentication Advisor Notifications Digital Client Communications and Servicing AI Hub including intake dependency management release management operationalization and performance reporting.
- Manage timelines resources and dependencies proactively identifying and resolving blockers to ensure successful and timely implementations.
- Coordinate change management activities across functional partners ensuring compliance with firm risk controls and regulatory requirements.
- Foster collaboration with stakeholders in Product Technology Data and Design to drive continuous improvement and deliver impactful solutions.
- Monitor product performance and escalate opportunities to enhance efficiency and functional coordination.
Required Qualifications Capabilities and Skills
- 5 years of experience in product delivery program management or a relevant domain area.
- Proven ability to execute operational management and change readiness activities.
- Strong understanding of delivery processes and continuous improvement methodologies.
- Experience with release management and deployment strategies for platform-wide solutions.
Preferred Qualifications Capabilities and Skills
- Proficient knowledge of the product development life cycle design principles and data analytics.
- Experience working with digital servicing client communications or AI-driven platforms.
Required Experience:
Exec
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