Product Manager-IVR

Denver, CO - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Serve as main POC for clients and business partners across assigned products.
Drive daily/weekly/monthly communications from supervisor to VP/C-suite level.
Deliver executive presentations and manage stakeholder expectations.
Leverage strong product/technical acumen (AI ML contact center tools like IVR call analytics).
Support client success for human-centric AI solutions (behavioral insights conversational bots simulations).
Collaborate with data science and product teams; no direct team management required.
5 years client success experience; English required Spanish preferred.

Serve as main POC for clients and business partners across assigned products. Drive daily/weekly/monthly communications from supervisor to VP/C-suite level. Deliver executive presentations and manage stakeholder expectations. Leverage strong product/technical acumen (AI ML contact center tools like...