Key Responsibilities -
Customer Engagement: Greet walk-in customers and proactively understand their daily commuting needs and budget requirements.
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Product Advocacy: Explain the EV Value Proposition including cost savings (per km cost) battery life charging infrastructure and government incentives (like FAME-II or state subsidies).
-
Test Ride Management: Conduct professional test rides ensuring safety protocols are met while highlighting performance features like torque regenerative braking and smart-app connectivity.
-
Lead Management: Maintain and update the CRM (Customer Relationship Management) system. Follow up with warm leads via calls or WhatsApp to convert inquiries into bookings.
-
Financial Assistance: Guide customers through various finance options EMI schemes and insurance tie-ups.
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Delivery Coordination: Oversee the vehicle delivery process ensuring the vehicle is polished charged and that the customer is fully briefed on the smart features and warranty.
-
Market Awareness: Stay updated on competitor models (Ather TVS Bajaj etc.) to effectively handle customer comparisons and objections.
Key Responsibilities Customer Engagement: Greet walk-in customers and proactively understand their daily commuting needs and budget requirements. Product Advocacy: Explain the EV Value Proposition including cost savings (per km cost) battery life charging infrastructure and government incentives...
Key Responsibilities -
Customer Engagement: Greet walk-in customers and proactively understand their daily commuting needs and budget requirements.
-
Product Advocacy: Explain the EV Value Proposition including cost savings (per km cost) battery life charging infrastructure and government incentives (like FAME-II or state subsidies).
-
Test Ride Management: Conduct professional test rides ensuring safety protocols are met while highlighting performance features like torque regenerative braking and smart-app connectivity.
-
Lead Management: Maintain and update the CRM (Customer Relationship Management) system. Follow up with warm leads via calls or WhatsApp to convert inquiries into bookings.
-
Financial Assistance: Guide customers through various finance options EMI schemes and insurance tie-ups.
-
Delivery Coordination: Oversee the vehicle delivery process ensuring the vehicle is polished charged and that the customer is fully briefed on the smart features and warranty.
-
Market Awareness: Stay updated on competitor models (Ather TVS Bajaj etc.) to effectively handle customer comparisons and objections.
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