Davie Support Coordinator
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Job Location:
Chapel Hill, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Davie Support Coordinator will report to the Davie Projects and Support Manager which is part of the larger Application Development team within the University Development Office ( UDO ). The focus of this position is to reinforce ongoing efforts within the Davie support team to review update and create training materials and supporting documentation for users and trainees and include basic data entry and processes. Davie is the internal nickname for the Customer Relationship Management ( CRM ) system used for UNC fundraising efforts which runs on the Blackbaud CRM platform. The Davie Support team manages the help desk system that supports approximately 600 users who use Davie on a daily basis.
Work Schedule
Monday Friday 8:00 AM 5:00 PM
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Davie Support Coordinator will report to the Davie Projects and Support Manager which is part of the larger Application Development team within the University Development Office ( UDO ). The focus of this position is to reinforce ongoing efforts within the Davie support team to review update and create training materials and supporting documentation for users and trainees and include basic data entry and processes. Davie is the internal nickname for the Customer Relationship Management ( CRM ) system used for UNC fundraising efforts which runs on the Blackbaud CRM platform. The Davie Support team manages the help desk system that supports approximately 600 users who use Davie on a daily basis.
Work Schedule
Monday Friday 8:00 AM 5:00 PM
Required Experience:
Staff IC
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
About Company
The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best ... View more
