Senior Product Designer, Save & Return

About the team

About the role

You will partner with Product Engineering Content Data and Marketing to design high-quality scalable communication experiences that adapt to user intent and support shoppers across long non-linear journeys. While you will collaborate with teams across the U.S. and Mexico this role is based in Mexico and is part of Zillows growing Mexico design community.

• Own the design of shopping and renting notifications including email push and define and build a new in-app notification experience.

• Identify and design communications for key moments across the journeyfrom early dreaming to re-engagementthat reduce friction build confidence and prompt progress.

• Collaborate with AI and Design Technology partners to incorporate adaptive patterns (such as ranking personalization and summarization) into notification experiences.

• Partner with Product Experience Design Data and Marketing to use communications as a core driver of engagement retention and long-term growth.

• Work closely with Content Design and Product Marketing to shape clear user-centered value propositions and messaging.

• Ensure email push and in-app messages are clear and consistent so users understand why something matters and what to do next.

• Create patterns and frameworks that help other designers deliver effective communications experiences at scale.

In addition to a competitive base salary and benefits this position is also eligible for equity awards based on factors such as experience performance and location.

Who you are

• You have 7 years of experience in product or UX design including shipping features for consumer apps or platforms at scale in close partnership with Product and Engineering.

• You design end-to-end experiencesfrom early concepts through polished executionwithin a defined problem space.

• You have experience or strong interest in engagement retention lifecycle or personalization work especially across communications or multi-channel experiences such as emails notifications in-app or other cross-touchpoint systems.

• You are comfortable using data and experimentation (for example A/B tests metrics and qualitative insights) to inform and iterate on design decisions.

• Youre comfortable working with ambiguity and evolving requirements and can bring structure and clarity to complex problems.

• You bring solid interaction and visual design skills with strong attention to detail and craft.

• Fluent in English and Spanish (both written and spoken)

• You are a collaborative teammate who communicates clearly and welcomes feedback.

• You are proficient in Figma and modern design and prototyping tools.

• Here at Zillow we value the experience and perspective of candidates with non-traditional backgrounds. If you have transferable skills or related experiences we encourage you to apply.

Get to know us

At Zillow were reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S. we help customers navigate buying selling financing and renting with greater ease and confidence. Whether youre working in tech sales operations or design youll be part of a company thats reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.

No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.