Customer Onboarding Specialist

Parsippany, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

The Customer Onboarding Specialist at QP Group will play a vital role in ensuring a smooth transition for new clients into the organizations procurement and supply chain expertise. The specialist will be responsible for guiding clients through the onboarding process and providing support to build stakeholder confidence in the procurement organization.

Job Responsibilities:

Manage the onboarding process for new clients ensuring a seamless transition into QP Groups procurement and supply chain services.
Work closely with clients to understand their needs and provide customized solutions to improve procurement results.
Deliver sustainable value and savings to clients through effective onboarding strategies.
Coach clients on the 5-stage Sourcing Management Process (SMP) to transfer procurement expertise and knowledge.
Collaborate with internal teams to establish strong client relationships and achieve onboarding milestones.

Essential Qualifications:

Bachelors degree in Business Administration Supply Chain Management or related field.
Proven experience in procurement supply chain or customer onboarding roles.
Excellent communication and interpersonal skills to engage effectively with clients and internal teams.
Strong problem-solving abilities and attention to detail to ensure client satisfaction.

Desired Experience:

3-7 years of experience in procurement or related fields.
Demonstrated success in managing client relationships and achieving onboarding goals.
Experience working with global companies and diverse stakeholders.

Salary & Benefits:

The Customer Onboarding Specialist position at QP Group offers a competitive salary ranging from $26000 to $30000 per year. Employees will also receive benefits such as healthcare coverage paid time off and opportunities for professional development and growth within the organization.

Job Description:The Customer Onboarding Specialist at QP Group will play a vital role in ensuring a smooth transition for new clients into the organizations procurement and supply chain expertise. The specialist will be responsible for guiding clients through the onboarding process and providing sup...