Technical Support Specialist

Brunswick, ME - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

We are looking for a Technical Support Specialist to join our team at Raspir. As a Technical Support Specialist you will play a crucial role in providing excellent technical support to our clients and ensuring smooth operations.

Job Responsibilities:

Provide technical assistance and support to our clients via phone email or in person.
Troubleshoot technical issues and offer timely solutions to ensure minimal downtime.
Collaborate with internal teams to escalate and resolve complex technical issues.
Set up and configure hardware and software systems for clients.
Document and maintain records of technical support interactions and resolutions.
Stay up-to-date with the latest technologies and industry trends to provide the best support possible.

Essential Qualifications:

Bachelors degree in Computer Science Information Technology or related field.
Proven experience in a technical support role.
Strong problem-solving skills and the ability to think analytically.
Excellent communication and interpersonal skills.
Ability to work well under pressure and prioritize tasks effectively.

Desired Experience:

Experience with cloud-based technologies and systems.
Certifications in relevant technical areas.
Previous experience working in a fast-paced digital company.

Salary & Benefits:

Salary Range: $110000 - $115000 per year.
Additional benefits package including health insurance dental coverage and retirement plans.
Opportunity for professional development and growth within the organization.

Job Description:We are looking for a Technical Support Specialist to join our team at Raspir. As a Technical Support Specialist you will play a crucial role in providing excellent technical support to our clients and ensuring smooth operations.Job Responsibilities:Provide technical assistance and su...