Director, Risk Management

We are seeking an experienced Head of Risk Management to lead and oversee risk management activities for Capital One Technology Labs Mexico (Capital One Mexico). Capital One Mexico designs and builds products that are revolutionizing the fintech industry making contributions to Open Source software and the tech community as well as shaping foundational platforms (e.g. standardizing software delivery advancing cyber defense and empowering customer solutions). As the Head of Risk Management this person will be responsible for developing implementing and maintaining robust risk management frameworks strategies and policies and procedures to ensure compliance with regulatory standards while effectively managing and mitigating risks.

This leader must demonstrate exceptional judgment and have substantive experience overseeing risk management for national banks or other major financial institutions. This leader will work in partnership with the stakeholders across Capital Ones Enterprise Services Division (including Enterprise Services Risk Technology Cybersecurity Enterprise Supplier Management Workplace Solutions and Security) the Business Human Resources Finance Risk Management
and Internal Audit teams to ensure Capital One Mexicos risk program is effective and sustainable to support Capital One Mexico and meet the expectations of all stakeholders. This leader will understand the organizations strategic and business objectives and identify assess mitigate monitor and report risks in support of the business leaders for Capital One Mexico and Enterprise Services Risk. This includes understanding laws and regulations applicable to the business and advising management of significant decisions legislation regulations and rulings
currently and potentially affecting the company. This individual may engage with the Mexican regulators on behalf of Capital One Mexico and will advise the leadership team on interactions with Mexican addition this highly visible individual will be a key member of Capital One Mexicos leadership team and be called upon to assist senior executives in making informed and balanced decisions understanding the risks and influencing decisions that impact
the business and shaping the overall strategic direction of Capital One Mexico.
This person will be charged with developing the processes and implementing the methodologies and practices to build a high-performing risk function that can support Capital One Mexico as it continues to grow. This includes recruiting and developing exceptional talent. This individual is also responsible for keeping management informed of major accomplishments impediments and issues while following company policies and sound risk management practices. They will maintain all organizational and professional ethical standards work independently under minimal supervision and exercise latitude for initiative and independent judgment.

Key Responsibilities:

• Leadership: Provide strategic direction and leadership to the risk management team fostering a culture of risk awareness accountability and excellence.

• Risk Assessment: Conduct comprehensive risk assessments identifying analyzing and evaluating risks across various banking operations and products.

• Policy Development: Develop and update risk management policies standards procedures and controls as applicable in alignment with regulatory requirements and industry best practices.

• Compliance: Ensure adherence to local and international regulatory requirements managing compliance issues and implementing necessary changes.

• Risk Mitigation: Develop and implement risk mitigation strategies to minimize exposure and optimize risk-return tradeoffs.

• Reporting: Prepare and present risk reports to senior management Board Members and regulatory authorities providing insights and recommendations for risk mitigation.

• Stakeholder Engagement: Collaborate with internal stakeholders such as finance human resources operations and legal departments to address risk-related concerns and implement effective solutions.

• Continuous Improvement: Drive continuous improvement initiatives within the risk management framework enhancing processes methodologies and tools.

THE PERSON

The ideal candidate will have the following experience and attributes:
Exemplary business leadership skills to help define the Capital One Mexico vision. Should be familiar with fostering innovation driving critical decisions and delivering results to effectuate this goal.
Excellent people leadership skills to leverage the capabilities of peers business partners and associates to achieve business objectives.
Ability to attract and retain top talent developing bench strength to ensure continuity and forward progress through organizational and business changes.
Ability to create and reinforce Capital Ones corporate culture of excellence and do the right thing by demonstrating personal integrity promoting organizational balance earning and respecting the trust of associates and communicating openly about challenging issues across functional areas.
Strong judgment influence leadership and integrity are essential for this position. Must be comfortable working in a high-energy collaborative informal environment with an evolving culture as a result of continuous growth.
Capacity to understand and balance business goals with risk and ability to articulate the reasoning behind advice and recommendations
Transparency in communications and a willingness to work collaboratively with business partners and other support groups to ensure the products practices and services all remain within Capital Ones risk appetite.
The confidence and presence as a member of the Senior Leadership Team to effectively influence and assist other senior executives in their decision-making process.
Strong analytical problem-solving and decision-making skills.

Basic Qualifications:

• Bachelors degree in finance economics business or related field.

• At least 7 years of experience within the banking or financial services industry.

• Understanding of risk assessment methodologies and operational compliance and strategic risks.

• At least 7 years of experience in risk management compliance legal or regulatory relations including knowledge of local and international regulatory frameworks and compliance requirements.

• At least 7 years of experience in process program or project management.

• Fluent in Spanish and English both spoken and written.

Preferred Qualifications:

• Advanced degree in business law computer science or related field

• 6 years of experience in technology technology risk management or cybersecurity.

• 2 years experience supporting tech development operations and teams

• 3 years risk management experience for a US based company

For technical support or questions about Capital Ones recruiting process please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe any position posted in the Philippines is for Capital One Service Corp (COPSSC) and any position posted in Mexico is for Capital One Technology Labs Mexico.