Customer Service Associate 1

Muskingum County Library System

Job Location:

Zanesville, OH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Muskingum County Library System

Full Time Customer Service Assistant

Job Title:Customer Service Associate/ Union Represented (Full-Time)

Location:John McIntire Library (220 N. Fifth ST. Zanesville OH 43701)

Pay Rate:$15.00(40 hours per week varied schedule)

Closing Date: February 272026

Job Responsibilities: Under general supervision the Customer Service Assistant will provide excellent customer service to our patrons shelve books and other library materials and maintain orderliness of library stacks. They will perform general customer service functions and may need to make supervisor-level decisions in the absence of the Customer Service Specialist.

Qualifications: High school diploma or equivalent; availability to work evenings and weekends.

Knowledge skills and abilities:

Skill in providing high-quality customer service
Ability to learn library policies and procedures; ability to alphabetize file and perform basic clerical tasks
Ability to communicate effectively; ability to work unsupervised
Skill in use of electronic devices such as computers phones tablets and eReaders

Benefits:

Annual PTO accrual of 186 hours per year.
Medical Dental & Vision insurance.
9 paid holidays and 3 floating holidays
Employee Assistance Program
Retirement plan: OPERS- 10% employee contribution 14% employer contribution

Required Experience:

The Muskingum County Library System Full Time Customer Service AssistantJob Title:Customer Service Associate/ Union Represented (Full-Time)Location:John McIntire Library (220 N. Fifth ST. Zanesville OH 43701)Pay Rate:$15.00(40 hours per week varied schedule)Closing Date: February 272026Job Responsib...