Senior Business Analyst

• Experience Required: 5-8 Years
  
• Work Mode: Work from Office (WFO) - No Remote Option
  
• Working Hours: 3:00 PM to 12:00 Midnight IST
  
• Location: InterScripts 12th Floor 12F Trendset Jayabheri Connect HI-Tech City Kondapur TS 500084
  
• Employment Type: Full-time
  

• Lead client meetings and workshops to elicit analyze and document business requirements
  
• Conduct comprehensive requirement gathering sessions with stakeholders across different business units
  
• Translate business needs into clear actionable functional and technical requirements
  
• Perform detailed requirement analysis validation and feasibility assessment
  
• Identify gaps in requirements and proactively seek clarifications
  
• Ensure requirements are complete consistent traceable and testable
  

• Create comprehensive Business Requirement Documents (BRD)
  
• Develop detailed Functional Requirement Documents (FRD)/ Prepare Functional Requirement Specifications (FRS)/ Document Software Requirement Specifications (SRS)
  
• Create and maintain User Stories in Azure DevOps with clear acceptance criteria
  
• Develop process flows wireframes mockups and use case diagrams
  
• Maintain requirements traceability matrix and version control
  

• Serve as the primary point of contact for client coordination and communication
  
• Lead client presentations and requirement walkthrough sessions
  
• Facilitate communication between business stakeholders and technical teams
  
• Build and maintain strong relationships with clients understanding their business objectives
  
• Manage stakeholder expectations and negotiate requirements when conflicts arise
  
• Provide regular status updates and progress reports to clients and management
  

• Work closely with Development teams to clarify requirements and provide ongoing support
  
• Collaborate with QA teams to ensure comprehensive test coverage and quality
  
• Assist developers in understanding business context and expected outcomes
  
• Support QA team in test case creation and provide requirement clarifications
  
• Participate in sprint planning backlog grooming and sprint reviews
  
• Facilitate cross-functional team meetings and workshops
  

• Review and test deliverables against documented requirements before final sign-off
  
• Conduct User Acceptance Testing (UAT) coordination and validation
  
• Verify that implemented solutions meet business requirements and acceptance criteria
  
• Identify defects and work with teams to ensure resolution
  
• Obtain formal sign-offs from stakeholders for requirements and deliverables
  
• Ensure end-to-end requirement closure and project handover
  

• Identify opportunities for business process optimization and automation
  
• Recommend system enhancements and new features based on business needs
  
• Contribute to the continuous improvement of BA processes and methodologies
  
• Stay updated with industry trends and best practices
  

Requirements

• 5-8 years of proven experience as a Business Analyst in software development projects
  
• Strong track record in requirement gathering analysis and documentation
  
• Experience working on enterprise-level applications and complex projects
  
• Understanding of software development lifecycle (SDLC) and methodologies (Agile Waterfall Hybrid)
  

• Mandatory expertise in creating:
  
• Business Requirement Documents (BRD)
  
• Functional Requirement Documents (FRD)/ Functional Requirement Specifications (FRS)/ Software Requirement Specifications (SRS)
  
• Hands-on experience in writing clear detailed and well-structured technical documentation
  
• Proficiency in creating process flow diagrams data flow diagrams and use cases
  
• Experience in developing wireframes and mockups
  

• Mandatory experience with Azure DevOps for:
  
• Creating and managing user stories
  
• Defining acceptance criteria
  
• Backlog management
  
• Sprint planning and tracking
  
• Strong understanding of Agile/Scrum frameworks
  
• Experience with requirement management and collaboration tools
  
• Proficiency in Microsoft Office Suite (Excel Word PowerPoint Visio)
  
• Knowledge of SQL for database queries and data analysis
  

• Excellent verbal and written communication skills (This is critical)
  
• Proven ability in client coordination and relationship management
  
• Experience conducting client meetings presentations and workshops
  
• Strong facilitation and negotiation skills
  
• Ability to explain technical concepts to non-technical stakeholders
  
• Active listening skills and ability to ask probing questions
  

• Strong analytical thinking and problem-solving capabilities
  
• Ability to break down complex business problems into manageable solutions
  
• Critical thinking and attention to detail
  
• Data analysis and interpretation skills
  

• Capability to test requirements and validate deliverables before sign-off
  
• Experience in UAT coordination and execution
  
• Understanding of testing methodologies and QA processes
  
• Ability to identify gaps between requirements and implementation
  

• Availability to work 3 PM to 12 Midnight IST shift
  
• Must be able to work from office (no remote work option)
  
• Flexibility to accommodate client calls across different time zones
  

• Revenue Cycle Management (RCM) experience in healthcare domain
  
• Understanding of healthcare workflows billing and claims processes
  
• Knowledge of healthcare standards (HL7 FHIR HIPAA compliance)
  
• Experience with EMR/EHR systems
  
• Understanding of medical coding (ICD-10 CPT)
  

• Experience with other project management tools (Jira Confluence Trello)
  
• Knowledge of API documentation and integration requirements
  
• Familiarity with data modeling and database design
  
• Experience with business intelligence and reporting tools (Power BI Tableau)
  
• Understanding of cloud platforms (Azure AWS GCP)
  
• Basic understanding of UX/UI principles
  

• Certified Business Analysis Professional (CBAP)
  
• PMI Professional in Business Analysis (PMI-PBA)
  
• Agile Analysis Certification (IIBA-AAC)
  
• Certified Scrum Product Owner (CSPO)
  
• Azure DevOps certification
  
• Six Sigma certification (Green Belt or Black Belt)
  

• Experience in multiple domains (Healthcare Finance Retail etc.)
  
• Exposure to AI/ML projects or data analytics initiatives
  
• Experience with change management and training
  
• Prior experience in vendor management
  
• Experience working with offshore/distributed teams
  
• Knowledge of compliance and regulatory requirements
  

• Experience with prototyping tools (Balsamiq Figma Axure)
  
• Familiarity with data visualization tools
  
• Knowledge of version control systems (Git)
  
• Experience with automation tools for requirement management
  

• Client-Centric: Strong customer focus with ability to understand and anticipate client needs
  
• Communication: Exceptional communicator who can articulate ideas clearly across all levels
  
• Collaboration: Team player who fosters cooperation across departments
  
• Leadership: Ability to influence without authority and drive consensus
  
• Adaptability: Comfortable managing ambiguity and changing priorities
  
• Ownership: Takes accountability for deliverables and project outcomes
  
• Proactive: Self-starter who identifies issues and opportunities independently
  
• Detail-Oriented: Meticulous attention to detail in all documentation and analysis
  
• Problem-Solver: Creative thinker who can develop innovative solutions
  

• Quality and accuracy of requirement documentation
  
• Stakeholder satisfaction scores
  
• Timeliness of deliverable submissions
  
• Number of requirement change requests post sign-off
  
• UAT success rate and defect identification during testing
  
• Client feedback and relationship strength
  
• Team collaboration effectiveness