IT Business Manager

Job Title

Job Description

The IT Business Manager (ITBM) owns assigned scope below business/zone/function level and engages with operationally accountable business stakeholders equipped with an end-to-end (E2E) understanding of relevant IT enabled processes to optimize their speed impact and experience for business & AREAS OF RESPONSIBILITIES

Engage with business/region/function stakeholders below MT on more tactical topics

Coach & assist stakeholders in articulating problems crafting business cases and submission of budget approvals

Apply quality in requirements evaluation their underpinning value and priority setting

Collaborate across the IT and business community with relevant experts

Explore qualified needs with global process owning roles & architects for suitable solutions or roadmap definition

Manage assigned projects in quality time and budget incl active participation in steering committees and managing business readiness and identified risks

Contribute to and oversee assigned projects for success incl fit gap UAT aftercare

Follow up and track committed value creation by IT initiatives with stakeholders and communicate achievements

Foster adoption adherence and continuous improvement in execution with provided IT systems trigger business change management and key user identification Secure compliance matters in IT initiatives such as business / privacy impact assessment & security

KEY PERFORMANCE INDICATORS

Stakeholder satisfaction & regular touchpoints with the business stakeholders

Business case quality (measured by change request post acceptance)

Value realization (embedding and holding business accountable for uptake)

Project and change requests performance (measure by delivery budget and quality)

Quality of compliances status (measured by audit findings)

E2E Process Harmonization (measure by application convergence and common tool usage)

Resolution of business pain points and major escalations

REQUIRED COMPETENCES

Strong knowledge of IT and E2E business processes functional domain technologies and business acumen

Stakeholder management

Change and project management skills

Strong communication skills

Lean leadership: ability to lead daily management problem solving and value stream mapping and improvements

Communicate complex technical challenges in a simplified manner

Competence in IT processes (DevSecOps Agile etc.)

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.

If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.