Capability Support Officer
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Capability Support Officer
Job No: 678387
Brisbane - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 3
Were looking for a highly organised and detail-focused team member to join our MCC National Assessing Capability team as a Capability Support Officer.
This role plays a key part in supporting the delivery of assessor training nationally ensuring training schedules logistics records and collateral are well governed and run smoothly.
Youll work closely with trainers operations teams and leaders to make sure our assessors are day-one ready and supported to maintain capability over time.
What youll do
- Coordinate and publish the national assessing training calendar including scheduling room bookings and invitations
- Liaise with business stakeholders trainers and subject matter experts to coordinate induction refresher and upskill training
- Act as a key point of contact for training-related queries from leaders trainers and participants
- Support new starter readiness by partnering with hiring managers on induction logistics
- Manage training records attendance and completion data to support capability monitoring
- Maintain and govern training collateral ensuring version control approvals and audit readiness
- Produce regular reporting on training participation completion and credential status
- Identify opportunities to improve training operations processes and ways of working
What youll bring
- Experience in a Motor Claims or Training/Capability environment (minimum 2 years)
- Strong coordination administration or operational support experience
- Excellent attention to detail and ability to manage multiple priorities effectively
- Strong communication and stakeholder management skills
- Confidence working with data reporting and training systems (LMS/SharePoint)
- A proactive problem-solving mindset with a focus on continuous improvement
- Adaptability and resilience in a fast-paced changing environment
- A collaborative approach aligned to Suncorps values and behaviours
If this sounds like the opportunity youve been looking for apply online today. For more information please contact .
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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