Manager, Service Portfolio- Installation

Birmingham, MI - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

HWI has a fantastic opportunity to join our Value Added Services Team as a Manager Service Portfolio.

Summary

The Manager Service Portfolio Installation leads a team of Business Developers who collaborate with HarbisonWalker Internationals Sales Marketing and Technology team(s) to form service roadmaps supporting the continued profitable product portfolio and segment growth. The Manager Service Portfolio will serve as the subject matter expert of his/her service line(s) and is accountable for contributing to HWIs overall business performance by promoting the use of HWI refractory products current services and developing new service opportunities.

Responsibilities:

Collaborating with marketing communications and sales personnel to define the go-to-market strategy and roadmap execution helping them understand the service positioning key benefits and target customer coordinates multi-generational service planning and development activities with R&D business partners and relevant marketing roles builds services from new and existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects; responsible for phase in and phase out of new and existing services.
Developing business cases for new digital technology; creating executing and tracking new product launch plans by using their expertise in developing refractory measurement and sensors and forging legal agreements such as NDAs LOIs Patent and invention disclosures
Collaborating closely with HarbisonWalker Internationals Application Specialists Program Managers and Customer Account Specialists to propose alter or refine lining designs and installation methods
Supporting Product Team to achieve goals and metrics (Revenue Margin Inventory DII Capacity Cost Spending Inventory Accuracy Safety)
Collaborating with HarbisonWalker Internationals Sales Marketing and Pricing team(s) to establish appropriate pricing and positioning for products within their portfolio; providing pricing team with portfolio impact related to raw material cost fluctuations as necessary

Requirements:

Requires Bachelors degree in business engineering or equivalent
Requires knowledge of refractory products installation methods construction skills and customer applications
Proficiency in Microsoft Office Suite
Excellent written and verbal communication and presentation skills including presentation planning and delivery skills; ability to communicate across all levels of the organization
Requires the ability to work effectively in a team environment
Requires project management skills and the ability to coordinate multi-department projects
Requires leadership skills team player with enthusiasm and high energy strong interpersonal skills and a demonstrated record of driving results
Requires excellent organization skills with accurate and precise attention to detail
Manager Service Portfolio Installation requires six plus (6) years of B2B experience in an industrial manufacturing environment with a focus on services development.

Physical and Environmental Requirements:

Physical Activity: Requires more than 2/3 of time sitting speaking/hearing; and less than 1/3 of time standing walking using hands and fingers and/or reaching.
Lifting: Requires lifting up to 10 pounds less than 1/3 of time.
Vision: Requires accurate close vision and the ability to focus.
Environment: Requires more than 2/3 of time in an office setting.
Noise: Requires working in quiet conditions.

Required Experience:

Manager

Description HWI has a fantastic opportunity to join our Value Added Services Team as a Manager Service Portfolio.Summary The Manager Service Portfolio Installation leads a team of Business Developers who collaborate with HarbisonWalker Internationals Sales Marketing and Technology team(s) to form s...

Description

HWI has a fantastic opportunity to join our Value Added Services Team as a Manager Service Portfolio.

Summary

Responsibilities:

Collaborating with marketing communications and sales personnel to define the go-to-market strategy and roadmap execution helping them understand the service positioning key benefits and target customer coordinates multi-generational service planning and development activities with R&D business partners and relevant marketing roles builds services from new and existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects; responsible for phase in and phase out of new and existing services.
Developing business cases for new digital technology; creating executing and tracking new product launch plans by using their expertise in developing refractory measurement and sensors and forging legal agreements such as NDAs LOIs Patent and invention disclosures
Collaborating closely with HarbisonWalker Internationals Application Specialists Program Managers and Customer Account Specialists to propose alter or refine lining designs and installation methods
Supporting Product Team to achieve goals and metrics (Revenue Margin Inventory DII Capacity Cost Spending Inventory Accuracy Safety)
Collaborating with HarbisonWalker Internationals Sales Marketing and Pricing team(s) to establish appropriate pricing and positioning for products within their portfolio; providing pricing team with portfolio impact related to raw material cost fluctuations as necessary

Requirements:

Requires Bachelors degree in business engineering or equivalent
Requires knowledge of refractory products installation methods construction skills and customer applications
Proficiency in Microsoft Office Suite
Excellent written and verbal communication and presentation skills including presentation planning and delivery skills; ability to communicate across all levels of the organization
Requires the ability to work effectively in a team environment
Requires project management skills and the ability to coordinate multi-department projects
Requires leadership skills team player with enthusiasm and high energy strong interpersonal skills and a demonstrated record of driving results
Requires excellent organization skills with accurate and precise attention to detail
Manager Service Portfolio Installation requires six plus (6) years of B2B experience in an industrial manufacturing environment with a focus on services development.

Physical and Environmental Requirements:

Physical Activity: Requires more than 2/3 of time sitting speaking/hearing; and less than 1/3 of time standing walking using hands and fingers and/or reaching.
Lifting: Requires lifting up to 10 pounds less than 1/3 of time.
Vision: Requires accurate close vision and the ability to focus.
Environment: Requires more than 2/3 of time in an office setting.
Noise: Requires working in quiet conditions.

Required Experience:

Manager

Key Skills

Project / Program Management
Project Portfolio Management
Portfolio Management
Credit Analysis
Banking
Pricing
Analysis Skills
Project Management
Financial Analysis
Budgeting
Property Management
Contracts

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About Company

Calderys Group

HWI, a member of Calderys HWI is the largest supplier of refractory products and services in the United States. With manufacturing sites and distribution centers across the Americas, as well as the major refractory industry research facility in North America, HWI serves virtually ever ... View more

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