Business Analyst

Tallahassee, FL - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Northwest Partners is looking for an experienced IT professional to join our client and help modernize user management systems. This role offers the opportunity to work with Salesforce Azure/Entra ID and STMS while collaborating with state agencies to improve workflows and ensure secure accurate user access. You will play a key part in strengthening data integrity supporting smooth system operations and helping the organization adopt more efficient secure technology solutions.

What You Will Do

Lead the move from the old PowerShell user management tool to Salesforce.

Help set up and manage users in Azure/Entra ID and STMS for secure access.

Test new workflows and make sure Salesforce works with agency directories.

Find track and fix issues during the PALM release.

Work with state agencies to make sure workflows meet security and operational needs.

Create guides training videos and train users on the new system.

Provide support for adding or removing users until the migration is complete.

Keep Salesforce user data accurate and secure.

Communicate updates and progress with stakeholders.

What You Will Bring
3 years of experience with Salesforce user setup and permissions

Experience with Azure/Entra ID and secure user management

Ability to work with PowerShell-based legacy tools

Experience in software testing creating test cases and tracking issues

Skills in improving business processes and working with stakeholders

Strong documentation and training abilities

Ability to work well in a team and collaborate on IT projects

Candidate Verification

All candidates will be asked to briefly show a government-issued ID on video during the first interview to ensure integrity and protect against applicant impersonation.

Benefits
Health Vision and Dental Insurance
Short-Term & Long-Term Disability
Life Insurance
Education Benefits
And more

About Northwest Partners

At Northwest Partners we combine expertise innovation and talent to deliver exceptional technology solutions worldwide. We are an equal opportunity employer and are dedicated to building elite teams in technology across industries empowering our clients and talent to achieve more.