This is a remote position.
We are looking for a highly capable forward-thinking Solar PV Administrator to support the internal team with accurate data entry system interpretation and coordination tasks.
This is a dedicated full-time role. The successful candidate will work Melbourne business hours and become an embedded part of the operations team. The selected candidate must demonstrate strong technical understanding intelligence initiative and a genuinely helpful attitude.
Key Responsibilities:
- Interpreting solar PV purchase orders
- Entering accurate system data into Salesforce CRM
- Managing pre-alerts and post-installation admin processes
- Supporting scheduling and coordination tasks
- Freeing internal staff to focus on higher-level operational work
*This role requires someone who understands solar PV systems technically not just general admin.
1. Solar PV Data Entry & System Interpretation
- Interpret builder purchase orders for solar PV systems
- Identify system sizes (e.g. 2kW13.3kW systems)
- Understand inverter types panel configurations and phase types (single/three-phase)
- Cross-reference purchase orders against price lists
- Confirm correct system specifications before CRM entry
- Enter accurate pre-alert data into Salesforce
- Update records as supervisor or site details change
2. CRM & Systems Management
- Manage data entry within Salesforce
- Assist with field service scheduling within CRM
- Work across integrated platforms including:
---Solar Plus
---Bridge Select
---My Up
---Solar Us
- Ensure clean consistent accurate data across systems
3. Pre-Alert & Post-Install Coordination
- Enter and manage pre-alerts from builders
- Support post-install connection admin
- Assist with compliance documentation and system updates
- Follow up persistently where required
4. Scheduling & Communication Support
- Assist with installation scheduling
- Update and manage Google Calendar bookings
- Communicate with internal team via email and phone
- Potentially support outbound follow-up calls if required
Essential: - Previous experience in solar PV Strong understanding of: --- Solar system sizes (kW capacity) --- Inverters and their role --- Solar panels and configurations --- Single-phase vs three-phase systems --- Reading and interpreting purchase orders - High accuracy in data entry - Experience using CRMs (Salesforce preferred) - Strong written and verbal English communication Highly Desirable: - Experience with Salesforce - Experience with solar compliance/admin processes - Experience supporting builder or construction projects - Experience with grid connections or post-install paperwork