Service Advisor Kuils River Cape Town
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
National Transport and truck rental company is seeking to employ an experienced Service Advisor to join their team.
Reporting to: Workshop Manager
Requirements:
Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs that is required for a vehicle
Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop
Request for RAs for previous nights breakdowns before 8am
Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service
Hand over process
Credit applications (new suppliers)
Ensure completion of report (s) for audit purposes
Ensure all supplier invoices are received within agreed times
Send out emails on behalf of workshop manager for any special request/query eg; part price supplier visits breakdowns etc
Ensure abused parts are sent for report
Must tag and store abused parts in the viewing room
Compile and analyse the following workshop managements reports: Recovery report Breakdown report Suppliers Cost report and Quote Timeline report
Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers
Open Job cards Cost job Cards.
Month end stock take.
Provide support for after-hours standby.
Arrange for service and maintenance bookings (outwork).
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
