Service & Parts Advisor Rola VW Vredenburg
Vredenburg - South Africa
Job Summary
Are you passionate about delivering exceptional customer service while keeping operations running smoothly behind the scenes Rola VW Vredenburg is looking for a dynamic and detail-oriented Service Advisor & Parts Administrator to join our team.
In this dual role youll be the first point of contact for customers managing appointments vehicle reception and service follow-ups while also ensuring accurate parts administration and financial controls. Youll play a key role in coordinating workshop activities supporting technicians and maintaining strong relationships with both customers and suppliers.
This is an exciting opportunity for someone who thrives in a fast-paced environment enjoys problem-solving and takes pride in ensuring both customer satisfaction and operational efficiency.
Salary structure:
- Basic monthly salary
- Provident fund & Medical aid benefits
- Competitive commission structure
Minimum Requirements
- Matric/Grade 12 (essential).
- 23 years experience in a dealership/service advisor or parts admin role.
- Proven track record in customer service and workshop operations.
- Knowledge of vehicle service processes workshop operations and parts management.
- Computer literacy (MS Office dealership management systems accounting software)
- Excellent communication and interpersonal skills (customer-facing and internal coordination).
- Strong organizational and time management abilities.
- Attention to detail and accuracy in documentation invoicing and reconciliation.
- Problem-solving and decision-making skills.
- Ability to multitask under pressure and meet deadlines.
- Fluent in Afrikaans and English.
- Clear criminal record
- Valid code08 drivers lisence
Required Experience:
Unclear Seniority
Key Skills
About Company
Browse our New, Demo and quality Pre-Owned cars for sale. Sell us your car and get an offer in 24hrs. Get finance pre-approval directly online.