Receptionist
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
About Citco:
Citco is a global leader in fund services corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA) we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit
About the Team & Business Line:
Were a family-owned business not a faceless corporation. This personal approach informs every aspect of our customer service where we develop long-lasting relationships with our clients. But we dont stop there: we also build these same bonds among our own teams too. Here weve created a community where colleagues support one another and different departments help others succeed. And here weve cultivated a culture where employees care about our company values and live them in their work. At Citco this people-centric philosophy is the core of who we areand it shines through in everything we do every day.
Responsibilities
Your Role:
The position of Receptionist is very much the focal point of the business and the first point of contact for all internal and external Clients either visiting our offices or contacting us by telephone so it is imperative that their first impression is one of courtesy efficiency and of a high standard. This is a shared position and the responsibilities include;
Reception
Manage and log guest passes ensuring they are returned and chase when necessary
Manage admin requests received via receptionlondon email and distribute tasks accordingly
Greet clients/guests and escort them either directly into the suggested meeting room or the oval space
Offer refreshments to clients / guests
Answer telephone take messages and email them promptly to recipient
Ensure the Reception area is kept clean and tidy at all times
Ensure Social Area is kept clean and tidy at all times
Load and empty Social Area dishwashers when required throughout the day
Liaise with local IT to update internal phone list and distribute
Book taxis and restaurants as requested
Make hotel reservations upon request
Order weekly groceries
Order kitchen and office supplies
Complete morning kitchen checks replenishing stock where necessary
Monitor stationery supplies ensuring continuous supply. Order unpack and distribute supplies accordingly.
Organise and distribute office mail
Book domestic and international couriers on request charging to appropriate Citco business entity account.
Provide additional support to the Front of House team when requested.
Meeting Room Preparation and Management
Check meetings on CitcoPortal and enter meeting room bookings as requested resolving any conflicting diary agendas across all business entities
Prior to each meeting ensure meeting rooms are ready for visitors and stocked with appropriate refreshments
Ensure meeting rooms are cleared immediately after meetings
Please prep and keep supplies readily available in meeting rooms in case of any last minute requests
MaiManagement
Frank post at end of day ready for collection
Record post and courier mail
Book couriers for London/UK/International destinations
Monitor shipping material supplies and re-order when necessary
Monitor credit on Franking Machine and re-credit when required
Qualifications
About You:
- Minimum of 3 years office administrative experience.
- Minimum of one year as receptionist in a professional office environment
- Ability to multitask and work under pressure
- Minimum of a High School Diploma; post-secondary education preferred
- Quick thinker resourceful with problem solving abilities
- Proficient in the use of Microsoft Office Suite with an emphasis on Word Outlook and Excel
- Demonstrated accuracy attention to detail and ability to work quickly and to tight deadlines
- Trustworthy; maintain confidentiality when working with sensitive data/information
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
At Citco, we don't just provide bespoke solutions and better results. We’re a true partner dedicated to developing rich, long-term relationships through gold standard services.
