General Manager (Hospitality)

Lilongwe - Malawi

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Lilongwe Malawi

Employment Type: Full-time

Role Purpose

The General Manager will provide strong operational leadership to stabilize professionalize and expand a hospitality estate in Lilongwe Malawi. This is a turnaround and growth role. The successful candidate must be a hands-on results-driven change agent who can restore discipline increase productivity drive profitability and position the estate for sustainable expansion.

Key Responsibilities:

Provide full operational oversight of the estate including accommodation food & beverage facilities and support services.

Lead business turnaround initiatives focused on cost control productivity revenue growth and profitability.

Drive a performance culture built on accountability discipline and service excellence.

Develop and implement strategic plans for expansion and new revenue streams.

Strengthen internal systems reporting structures and operational controls.

Oversee financial management including budgeting forecasting and cash flow management.

Build and lead a high-performing management team.

Ensure compliance with local regulations and hospitality standards.

Improve customer satisfaction occupancy rates and brand reputation.

Key Competencies & Attributes

Strong-willed decisive and action-oriented leader.

Change agent with the ability to drive cultural transformation.

Highly accountable and results-focused.

Excellent strategic thinking and execution capability.

Resilient disciplined and comfortable making tough decisions.

Strong people leadership and performance management skills.

Growth & Expansion Mandate

Identify new business opportunities including events conferencing partnerships and long-stay packages.

Develop marketing and sales strategies to increase occupancy and revenue.

Explore strategic partnerships within Lilongwe and beyond.

Implement systems that support scalable growth.

Qualifications & Experience

Bachelors degree in Business Administration Hospitality Management or related field (MBA an added advantage).

Minimum 57years senior leadership experience in hospitality or service-based industries.

What Success Looks Like (First 1218 Months)

Stabilized operations with clear systems and accountability.

Improved productivity and measurable increase in profitability.

Stronger management team and improved staff discipline.

Clear expansion roadmap with at least one new revenue initiative launched.

Improved customer satisfaction and occupancy rates.

Remuneration: MK2.5Million /month (Gross)

Closing Date: March 4 2026
Applications will be reviewed on a rolling basis. The position may close earlier than the stated deadline if a suitable candidate is identified. We encourage interested applicants to apply as soon as possible.

Location: Lilongwe MalawiEmployment Type: Full-timeRole PurposeThe General Manager will provide strong operational leadership to stabilize professionalize and expand a hospitality estate in Lilongwe Malawi. This is a turnaround and growth role. The successful candidate must be a hands-on results-dri...