Client Development Manager- GM

Client Development Manager- GM

Lets be unstoppable together!

Circana is a leading provider of technology AI and data solutions for consumer packaged goods companies manufacturers and retailers. Our predictive analytics and Liquid Data platform help clients measure market share uncover consumer behavior and drive growthpowered by six decades of expertise and an expansive high-quality data set.

At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.â Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences cultures and viewpoints that each individual brings. By embracing a wide range of backgrounds skills expertise and beyond we create a stronger more innovative environment for our employees clients and communities. With us you can always bring your full self to work.â Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

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Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight customer-centricity and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customers business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing

As a manager in the category you will be responsible to plan and direct operational commercial and human efforts to achieve commercial goals with industry clients. For that the Manager will be responsible to lead the team to be continuously developing market insights to prospect for new clients/markets to grow business relationships and to drive client satisfaction aiming retention and upsells.

Job Responsibilities

The role is accountable for driving commercial performance strengthening strategic client relationships and enabling value delivery across the category. Core responsibilities include:

• Achieve the annual commercial target for the category ensuring sustainable revenue growth and strong pipeline development.
• Ensure contracted services are delivered accurately and on time maintaining high standards of quality responsiveness and client satisfaction.
• Develop and deliver strategic presentations grounded in a deep understanding of the clients business industry dynamics and competitive landscape.
• Identify new product and sales opportunities through ongoing client interactions uncovering unmet needs and areas where Circana can expand its impact.
• Leverage Circanas full suite of resources to strengthen existing strategic partnerships and broaden the companys reach with prospects influencers and key decision-makers.
• Generate actionable category insights by integrating Circana data external intelligence and cross-functional collaboration to enrich strategic presentations client conversations and new business pitches.

Requirements

• Bachelors degree
• 3 years of experience as an Account Manager or Business Insights Specialist preferably with consumption categories.
• Expert in all MS office products Excel PowerPoint & Word.
• Languages; Advanced English.
• Ability to travel (typically 10% - 20%)
• Ability to gather interpret synthesize insightful findings from numerous sources both inside and outside Circanas data to create actionable recommendations to clients.
• All-star verbal and written communication skills with a strong ability to communicate cohesive succinct stories with clients with all levels.
• Ability to prepare for and present to individuals and groups
• Desire to learn and discover about the interest categories with an inquisitive mindset that is always seeking to understand the why behind the data.
• Self-starter: takes action to achieve goals beyond expectations.
• Possesses excellent organizational skills. Able to organize tasks; set priorities and develop plans in a fast-paced multi-tasking environment.

Circana Behaviors

As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): XXXX

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

*Required for job postings in the United States - Recruiter will insert pay transparency language (see below) to JD after kickoff call with manager*

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is XXX to XXX.

This job is also eligible for bonus/incentive/commissions/equity pay.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

The anticipated application deadline for this position is approximately XX.

*Highlight portions should be reviewed/updated by the HRBP and/or Hiring Manager*

Required Experience:

Director