Card-Present Manager

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Why should you join dLocal

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate we make it possible for our merchants to make inroads into the worlds fastest-growing emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000 teammates from 30 different nationalities and developing an international career that impacts millions of peoples daily lives. We are builders we never run from a challenge we are customer-centric and if this sounds like you we know you will thrive in our team.

Whats the opportunity

As our Card-Present Manager you will own the operational execution of in-person payments across multiple markets.

Your mission is to turn signed POS partnerships into live scalable and reliable card-present payment flows working closely with internal teams and external partners.

This role sits at the intersection of payments operations partnerships and execution. Youll ensure that once a POS partner is signed merchants can go live smoothly devices work reliably and card-present payments scale without friction.

What will I be doing

POS Partner Operations

Act as the day-to-day operational owner for POS partners.

Coordinate launch readiness across Product Operations Engineering Compliance Legal and Customer Success.

Serve as the main operational point of contact between internal teams and external POS partners.

Launch & Scale Execution

Drive end-to-end execution from contract signature to first merchants live and fully ramped.

Coordinate critical launch components including: 1) POS hardware sourcing imports and inventory management; 2) Terminal provisioning pairing and onboarding flows; 3) Certifications SDK integrations and acquirer requirements and 4) Identify risks and blockers early and push resolution across teams and partners.

Operational Excellence

Define monitor and improve SLAs related to devices incidents and partner response times.

Lead incident coordination and post-mortems for card-present payment flows.

Ensure ongoing compliance with local card-present and regulatory requirements in close partnership with Legal and Compliance teams.

What skills do I need

3 years of experience in payments fintech POS or acquiring.
Hands-on experience with card-present / in-person payments.
Strong cross-functional execution skills with the ability to coordinate multiple stakeholders.
Proven experience managing external partners and complex operational setups.
Comfort operating in fast-paced multi-market multi-stakeholder environments.
A structured problem-solving mindset with strong attention to operational detail.
Experience working with IA and automation is highly valued.

What do we offer

Besides the tailored benefits we have for each country dLocal will help you thrive and go that extra mile by offering you:

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English Spanish or Portuguese classes.

- Social budget: youll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team Weve got your back!

Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and depending on your role and location you will combine selfmanaged focus time with moments of inperson connection in our collaboration hubs.

What happens after you apply

Our Talent Acquisition team is invested in creating the best candidate experience possible so dont worry you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also you can check out ourwebpage Linkedin and Youtubefor more about dLocal!

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Why should you join dLocaldLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we opera...