Technical Trainer Manager

The Technical Training Manager is responsible for designing and delivering highquality technical training programmes for both internal employees and customers with a strong focus on practical handson training delivery.

The role supports capability building customer confidence and revenue growth by delivering engaging training on the companys sealing technologies including wet mechanical seals dry gas seals and sealing systems. While product knowledge is advantageous the primary focus is on experience delivering customer training and facilitating practical exercises.

This role is focused on supporting the Latin America region delivering training in Spanish and Portuguese and expanding our customer training offering across the region.

Training Delivery

• Deliver instructorled technical training to internal employees and customers both inperson and virtually.
• Facilitate handson practical exercises workshops and demonstrations enabling learners to apply concepts in realworld scenarios.
• Deliver customer training programmes including scheduled courses and bespoke customer workshops tailored to specific operational needs.
• Deliver training in Spanish and Portuguese to support regional audiences across LATAM.
• Serve as a technical and practical training ambassador when engaging with customers.

Content & Programme Support

• Use existing materials and adapt them to support practical application exercises and scenariobased learning.
• Collaborate with product portfolio engineering and operations teams to ensure training content is technically accurate and operationally relevant.
• Support and enhance handson training components including equipmentbased training where applicable.
• Provide structured feedback to improve training effectiveness usability and learner engagement.

Customer Engagement & Commercial Support

• Support revenuegenerating customer training programmes across LATAM.
• Partner with Sales and Commercial teams to identify and develop customer training opportunities.
• Deliver professional highquality training experiences that strengthen customer relationships and trust.
• Actively contribute to the growth of customer training offerings into Spanish and Portuguesespeaking markets.

Continuous Improvement

• Collect learner feedback focused on both theoretical understanding and practical competence.
• Continuously improve training delivery methods using modern learning and facilitation techniques.
• Support regional training reporting and continuous improvement initiatives.

Qualifications :

Required Skills & Experience

Essential

• Proven experience delivering technical training to customers ideally in an industrial or engineeringfocused environment.
• Practical handson experience in delivering technical workshops exercises or equipmentbased training.
• Confidence in facilitating interactive scenariobased and applied learning experiences.
• Strong instructorled facilitation skills (inperson and virtual).
• Fluency in Spanish and Portuguese (spoken and written).
• Ability to clearly explain technical concepts and guide learners through practical applications.
• Willingness to travel within the LATAM region as required.

Nice to Have

• Experience with wet mechanical seals dry gas seals sealing systems compressors or related rotating equipment.
• Background in oil & gas energy industrial manufacturing or similar sectors.
• Experience delivering handson customer training in a paid or commercial context.
• TraintheTrainer or adult learning certification.

Personal Attributes

• Strong customer focus with a practical problemsolving mindset.
• Confident and credible trainer with excellent interpersonal skills.
• Commercially aware and comfortable engaging with customers.
• Selfdriven wellorganised and capable of working autonomously.
• Culturally aware and adaptable to different regional contexts.

Why This Role

• Key role in expanding customer training and revenue in LATAM.
• High visibility with customers and internal stakeholders.
• Opportunity to deliver meaningful handson training with real operational impact.
• Ability to shape and grow regional training capability in Spanish and Portuguese.

Additional Information :

• Diversity & Inclusion

  We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardlessof race color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud tobe an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

  According our mission vision and Global Policies:

  Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths whether directly or indirectly. Any recruitment fees shall be paid by Smiths.

  Smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of Staffs age before that person starts work at Smiths. When persons under the age of 18 are employed they must not do work that is mentally physically socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.

Remote Work :

No

Employment Type :

Full-time