Manager, Learning & Development – Learning Experience Designer, Sales Development

Position Summary...

What youll do...

• Partner with the Sr. Manager of Sales Development to design end-to-end learning journeys aligned with sales competencies KPIs and business priorities.
• Conduct training needs analysis with Sales and Product stakeholders to identify performance gaps behavioral needs and enablement opportunities.
• Translate business and performance insights into structured learning strategies that improve seller proficiency and client outcomes.
• Create modular scalable learning frameworks (101/201/301) that align with sales career progression and business outcomes.

• Develop engaging multi-modal learning experiences across ILT vILT eLearning simulations and microlearning that reinforce product fluency solution selling and negotiation skills.
• Design learning assets that strengthen consultative selling behaviors and enable sales teams to articulate Walmart Connects value proposition confidently.
• Facilitate live and virtual sessions including sales onboarding skill workshops and GTM product training when needed.
• Incorporate interactive and practice-based learning elements (scenarios gamification role play peer learning) to enhance retention and application.
• Utilize authoring and creative tools (Articulate Rise/Storyline Vyond Adobe Captivate Camtasia Adobe Creative Suite PowerPoint) to develop visually rich emotionally engaging materials.

• Implement measurement strategies (Kirkpatrick Levels 14 ROI analysis) to track learning adoption retention and performance impact.
• Partner with analytics teams to correlate training impact with sales metrics (quota attainment deal velocity win rate and customer satisfaction).
• Gather learner feedback and apply insights to continuously refine sales content and improve delivery methods.
• Maintain an agile content refresh process to ensure materials stay aligned with new product releases evolving methodologies and market trends.

• Collaborate with Sales Leadership Product Marketing and Sales Operations to align learning programs with business strategy and GTM priorities.
• Partner with Sr. Manager Sales Development and other team verticals (Product & Certifications Governance) to ensure consistency in learning design standards and measurement.
• Work directly with SMEs to extract sales and product expertise and transform it into engaging actionable learning experiences.
• Maintain strong cross-functional relationships to ensure learning programs address real-world sales challenges and business goals.

• Stay current on trends in sales enablement digital learning and performance psychology to bring innovation to sales learning offerings.
• Experiment with AI-driven learning personalization adaptive pathways and gamified learning to increase learner engagement and retention.
• Integrate behavioral science and storytelling principles into sales learning to enhance knowledge transfer and emotional connection.

• Bachelors degree in Business Marketing Communications Education or related field or equivalent experience.
• 5 years in Learning Experience Design Sales Enablement or Instructional Design with proven success supporting B2B or enterprise sales organizations.
• Expertise in developing learning content across multiple modalities (ILT vILT eLearning video microlearning and blended programs).
• Proficiency with learning tools: Articulate Rise/Storyline Vyond Adobe Captivate Camtasia Adobe Creative Suite PowerPoint.
• Strong understanding of sales methodologies (Challenger SPIN Solution Selling or similar).
• Excellent communication storytelling and facilitation skills.
• Demonstrated ability to measure program impact using data and performance metrics.

• Masters degree in Education Marketing or Organizational Development.
• Certifications in Instructional Design Learning & Development or Sales Enablement (CPTD ATD Kirkpatrick).
• Experience working in ad tech media or SaaS environments.
• Experience with AI-driven learning systems adaptive learning and analytics platforms (Power BI Tableau LMS dashboards).

• Reduction in sales onboarding ramp time and improvement in new-hire productivity.
• Demonstrable improvement in sales KPIs (quota attainment deal velocity win rates).
• Increased adoption of learning programs and consistent engagement across the sales organization.
• Positive learner and stakeholder feedback on content relevance creativity and measurable business impact.
• Evidence of knowledge retention and skill transfer tied to business outcomes.