Wholesale Support Aussie Expert
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
If you thrive on solving complex problems mentoring others and making systems and processes better this could be the role for you.
Excited to grow your career
We value our talented employees and whenever possible strive to help one of our team to grow professionally.
Our people make all the difference in our success.
Lets talk about you!
In this role youll be responsible for delivering the following activities and outcomes:
Working with team leaders and the management team to support business consultants and maximise customer satisfaction
Acting as an escalation point for complex faults service modifications and enquiries
Creating reviewing and delivering knowledge articles and work instructions to support Business Support Officers
Providing network and technical support to field technicians and customers
Mentoring coaching and instructing new and existing staff
Communicating clear actionable instructions to ensure a well-oiled high-performing team
Attending and delivering training to expand team knowledge and capability
Identifying designing and implementing business processes that improve the overall support experience
If this role speaks to you hit the apply button to submit your application! Or if you feel you still have a bit more to learn - reach out to the assigned Recruitment Business Partner (found on right-hand side of the advert) and theyll provide you with some insights on ways to progress and upskill within Aussie.
Key Skills
- Loan Processing
- Sales Experience
- Account Management
- Banking
- Pricing
- Corporate Finance
- Customer Support
- Fair Housing Regulations
- Strategic Planning
- Underwriting
- Sales Management
- Channel Management
About Company
Award-winning nbn® internet, mobile, and network services for Aussie homes, business, and enterprise. That's Aussie Broadband, that's The Actual Aussie Way.
