Swim School Administration Support Officer

Hume City Council

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profile Job Location:

Craigieburn - Australia

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

  • Permanent Full Time
  • $77133 per annum plus Superannuation
  • Join the Active Living team

Hume City Council is one of Australias fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do ensuring our services are efficient and accessible.

Empower Connect and provide opportunities for Activity to all residents and patrons within Hume City Council. Provide high-quality aquatic and recreation opportunities for Hume City Council residents in a safe friendly and welcoming environment by fostering excellence and professionalism in aquatic operations facilities and services

What youll be doing:

  • Delivering exceptional customer service to visitors staff and program participants.
  • Providing administrative support to the Swim School Team Leader to ensure smooth program operations.
  • Assisting Swim Instructors and Aquatic Services Officers in the delivery of Learn to Swim programs.
  • Maintaining a safe and welcoming environment acting as Warden during emergencies or evacuations.
  • Supporting staff inductions ongoing training and development initiatives.
  • Responding to feedback constructively and contributing to continuous improvement of programs and services.
  • Upholding confidentiality professionalism and integrity in all interactions.

The skills and experience youll bring to the role:

  • Strong customer service skills with the ability to communicate clearly and professionally both verbally and in writing.
  • Previous experience in administrative support ideally in a leisure recreation or aquatic environment.
  • Ability to work effectively as part of a team and independently.
  • Strong organisational skills with attention to detail and the ability to manage multiple tasks.
  • Positive attitude reliability and a commitment to supporting a safe engaging environment for all visitors.
  • Experience in training or supporting staff is highly desirable.

Required Certifications & Qualifications:

The incumbent is required to hold and maintain current qualifications in; 

  • Teacher of Swimming and Water Safety Certificate  
  • Level 2 First Aid Certificate including current CPR Certificate.  
  • Working With Children Check (WWCC). 
  • Experience in swim instruction. 
  • Current drivers licence. 

Desirable qualifications and experience include: 

  • Aquatic Services Officer qualification. 
  • Infant Aquatics Certificate. 
  • Access and Inclusion Certificate. 
  • Teacher of Adults accreditation. 
  • Competitive Strokes qualification. 
  • Austswim Assessor / Workplace Assessor accreditation. 

Why Hume City Council

A leader in local government were committed to creating an inclusive and collaborative work environment that is guided by our values:

Were better every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

Were in it together: At Hume everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package professional development opportunities and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages people with disability Aboriginal and Torres Strait Islander people LGBTIQA people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks Working with Children Check and a Criminal Record Check.


Qualifications :

 

 


Remote Work :

No


Employment Type :

Full-time

Permanent Full Time$77133 per annum plus SuperannuationJoin the Active Living teamHume City Council is one of Australias fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do ensuring our services are efficient and accessible.Empower C...
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