Registered Nurse Centralized Services Hybrid after onsite training in Portland 2,000 sign-on bonus!
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Martins Point Health Care - an innovative not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force ofpeople caring for people Martins Point employees are on amission to transform our health care system while creating a healthier community. Martins Point employees enjoy an organizational culture of trust and respect where our values - taking care of ourselves and others continuous learning helping each other and having fun - are brought to life every day. Join us and find out for yourself why Martins Point has been certified as a Great Place to Work since 2015.
Position Summary
The RN Centralized Services serves as a vital member of the centrally managed nursing team at Martins Point Healthcare providing flexible system-wide support across key functions including clinical triage inbox management and pre-visit planning. This role partners closely with all members of the care team to promote seamless care coordination and drive improved health outcomes for patients. The RN Centralized Services must demonstrate adaptability and clinical expertise with flexibility to shift based on real-time demand and operational priorities.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
Employees are expected to work consistently to demonstrate the mission vision and core values of the organization.
- Triages telephone calls applying standard protocols for patient care and recommendations dispositions
- Evaluates patient symptoms medical history and vital signs to triage patients in accordance with established guidelines and protocols to guide clinical decision making
- Provides remote patient care documentation and communication to patients and providers
- Supports pre-visit planning and care coordination through summarizing patient needs and gaps for the visit and updating the EMR as appropriate to include reconciliation of medications and ensuring appropriate orders are in place for the patient
- Ensures that the provider has all the necessary clinical information about the patient prior to the visit including clinical quality gaps accurate diagnosis coding and screenings that need to be addressed during the visit
- Ensures timely and appropriate response to patient inquiries test results medication refills and other health related concerns communicated by the patient
- Offers guidance and information to patients regarding their health concerns treatment plans and self-care strategies through written and verbal communication
- Maintains detailed and accurate records of all communications and actions taken in response to patient messages ensuring compliance with best practices and regulatory requirements
- Ensures accurate and timely documentation in the EMR including scanning per best practice guidelines and workflows
POSITION QUALIFICATIONS
There are additional competencies linked to individual contributor provider and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.
Education
- Associate degree in Nursing
- Bachelors in nursing preferred
Licensure/certification
- Current unrestricted state Registered Nurse licensure
- BLS required
Experience
- 3 years experience in a clinical environment preferably in a primary care setting
- 5 years experience in a clinical environment preferably in a primary care setting preferred
- Telephone triage experience preferred
Knowledge
- Knowledge of healthcare operations especially in a primary care setting
- Knowledge of quality measures and how to improve patient outcomes through quality gap closure
- Understanding or interest in expanding knowledge of clinical quality measures (HEDIS) and coding concepts (CPT ICD10 and HCC) preferred
- Understanding of EHR documentation and quality reporting preferred
Skills
- Strong critical thinking problem-solving and project management skills
- Exceptional organizational written and verbal communication and attention to detail skills
- Computer proficiency in Microsoft Office software
- Proficient in working within an electronic medical record (EMR)
Abilities
- Demonstrates an understanding of and alignment with Martins Point Values
- Ability to follow clinical protocols and standard workflows
- Maintains patient confidentiality
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martins Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact
Do you have a question about careers at Martins Point Health Care Contact us at:
Required Experience:
IC
Key Skills
- EMR Systems
- Hospital Experience
- Acute Care
- ICU Experience
- Hospice Care
- Workers' Compensation Law
- Home Care
- Nursing
- Catheterization
- Critical Care Experience
- Medication Administration
- Tube Feeding
