Release Coordinator

Lets start with the role

The Release Coordinator supports the planning coordination and execution of software and infrastructure releases across the organization. Focusing on day-to-day operational activities the Release Coordinator ensures releases run smoothly reduces business disruption and helps deliver value by executing release plans maintaining release pipelines and enabling cross-team communication. The role emphasizes reliable execution adherence to procedures and continuous improvement through routine checks and small automation or process optimizations.

• Provide ongoing written and verbal release status updates to various stakeholders.
• Coordinate release testing defect trackingand resolution;
• Review and validate the days release schedule and runbook; confirm scope timelines and rollback plans;
• Communicate release status and readiness to stakeholders (Developers QA Ops Product Support) via standups chat and status boards;
• Coordinate and facilitate release-related meetings (pre-release checks go/no-go deployment windows post-release review);
• Trigger monitor and verify automated pipelines and deployments; surface and escalate any failures immediately;
• Execute manual deployment steps or approvals when required and confirm successful completion of each step;
• Manage and update release tracking artifacts (tickets JIRA/SDLC boards change calendar) and keep release notes current;
• Validate post-release health: run smoke tests monitor alerts/dashboards and confirm systems and services are stable;
• Triage incidents tied to the release coordinate quick remediation or rollback and communicate impact and resolution status;
• Collect and log release metrics (lead time deployment success rate incidents) and surface trends or blockers to the Release Manager;
• Maintain and enforce release policies checklists and compliance requirements for each release.

What youll bring

• Bachelors degree in Computer Science Information Technology or a related field;
• Minimum 2 years of experience in a release operations role in a large multinational organization;
• Experience in release management tools (JIRA Portfolio Confluence) and agile/waterfall software development methodologies;
• Good experience with deployment tools and methodologies and CI/CD pipelines;
• Familiarity with cloud-based infrastructure and deployment as well as containerization technologies (e.g. Docker Kubernetes) will be considered a plus;
• Excellent stakeholder engagement results-oriented willing to take responsibility and accept accountability for action;
• Flexibility comfortable with ambiguity having a sense of urgency;
• Experience in the gametech industry will be considered a plus;
• ITIL certification preferred;
• Fluency in speaking and writing English.

Required Experience:

IC