Release Coordinator
Job Summary
Lets start with the role
The Release Coordinator supports the planning coordination and execution of software and infrastructure releases across the organization. Focusing on day-to-day operational activities the Release Coordinator ensures releases run smoothly reduces business disruption and helps deliver value by executing release plans maintaining release pipelines and enabling cross-team communication. The role emphasizes reliable execution adherence to procedures and continuous improvement through routine checks and small automation or process optimizations.
- Provide ongoing written and verbal release status updates to various stakeholders.
- Coordinate release testing defect trackingand resolution;
- Review and validate the days release schedule and runbook; confirm scope timelines and rollback plans;
- Communicate release status and readiness to stakeholders (Developers QA Ops Product Support) via standups chat and status boards;
- Coordinate and facilitate release-related meetings (pre-release checks go/no-go deployment windows post-release review);
- Trigger monitor and verify automated pipelines and deployments; surface and escalate any failures immediately;
- Execute manual deployment steps or approvals when required and confirm successful completion of each step;
- Manage and update release tracking artifacts (tickets JIRA/SDLC boards change calendar) and keep release notes current;
- Validate post-release health: run smoke tests monitor alerts/dashboards and confirm systems and services are stable;
- Triage incidents tied to the release coordinate quick remediation or rollback and communicate impact and resolution status;
- Collect and log release metrics (lead time deployment success rate incidents) and surface trends or blockers to the Release Manager;
- Maintain and enforce release policies checklists and compliance requirements for each release.
What youll bring
- Bachelors degree in Computer Science Information Technology or a related field;
- Minimum 2 years of experience in a release operations role in a large multinational organization;
- Experience in release management tools (JIRA Portfolio Confluence) and agile/waterfall software development methodologies;
- Good experience with deployment tools and methodologies and CI/CD pipelines;
- Familiarity with cloud-based infrastructure and deployment as well as containerization technologies (e.g. Docker Kubernetes) will be considered a plus;
- Excellent stakeholder engagement results-oriented willing to take responsibility and accept accountability for action;
- Flexibility comfortable with ambiguity having a sense of urgency;
- Experience in the gametech industry will be considered a plus;
- ITIL certification preferred;
- Fluency in speaking and writing English.
Required Experience:
IC
Key Skills
About Company
Welcome to Kaizen Gaming, the leading GameTech company in Greece and one of the fastest-growing in Europe. Check out our History, Brands, and Open Positions.