Lead Contract Manager, Strategic Accounts (DACH)

Lead Contract Manager Strategic Accounts (DACH)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team youll own complex renewals and commercial outcomes for HubSpots highest-paying and Lighthouse customers.

Youll lead value-driven renewal conversations partner closely with Customer Success Sales and Legal and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management mentoring peers improving processes and contributing to the strategic evolution of how we serve our most complex customers.

What Youll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers ensuring clarity accuracy and positive outcomes

• Partner with Strategic Account customers to understand their goals challenges and investment priorities aligning contracts to business value

• Collaborate with Sales Customer Success Managers Legal and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200 employees) balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching best-practice sharing and informal leadership

• Contribute to process improvements playbooks and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What Youll Bring

Required Qualifications

• Fluency in German and English

• 5 years of experience in contract management renewals or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large enterprise organizations (200 employees)

• Strong negotiation skills with a growth-oriented value-based approach

• Experience owning forecasts renewal pipelines or revenue-adjacent metrics

• Excellent written and verbal communication skills including leading customer conversations with confidence

• Strong prioritization organizational skills and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models