Pre-Registration Specialist
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Job Location:
Matteson, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Keystone Advisors is looking for a Pre-Registration Specialist to support one of our healthcare clients in Matteson Illinois.
This is a hybrid position.
Job Summary:
The Pre-Registration Specialist collects information to preregister patients verifies insurance eligibility and/or other payment sources. The scope of services will include but not limited to outpatient services same day procedures and other ambulatory and hospital-based
services. This role will also Identify and determine order of priority for coordination of benefits (COB). Responds to customer concerns and reports status to Supervisor or
Manager.
Typical Duties:
This is a hybrid position.
Job Summary:
The Pre-Registration Specialist collects information to preregister patients verifies insurance eligibility and/or other payment sources. The scope of services will include but not limited to outpatient services same day procedures and other ambulatory and hospital-based
services. This role will also Identify and determine order of priority for coordination of benefits (COB). Responds to customer concerns and reports status to Supervisor or
Manager.
Typical Duties:
- Uses available reporting or schedules to identify patients needing pre-registered for services.
- Contact patients via telephone to pre-register prior to scheduled appointments.
- Conducts initial screening of self-pay patients to determine eligibility for financial assistance of hospital-based outpatient services.
- Registers patients for all services ensuring accuracy and minimizing duplication of medical records.
- Obtains and updates all necessary demographic and insurance information.
- Contacts insurance companies to verify eligibility and benefits and obtain pre-authorizations within established timeframes.
- Correctly document notes and activities performed on a patient account.
- Answers all inbound phone calls in an efficient and professional manner.
- Adheres to key performance indicators (KPIs) to meet departmental and organizational pre-registration goals.
- Performs other duties as assigned.
- Knowledge and understanding of Federal State and local healthcare regulations.
- Knowledge of Microsoft Office Suite
- Strong customer service skills
- Excellent verbal and written communication skills
- Ability to follow HIPAA standards and comply with patient confidentiality policies.
- Ability to multi-task and meet quotas and deadlines.
- Demonstrate diligence accuracy and precision.
Minimum Qualifications
- High School diploma or GED equivalent
- Three (3) years of experience in patient access or patient registration in a health care setting
- One (1) year of data entry experience
- Prior call center experience
- Competitive Salary
- Paid Time Off
- Health Vision & Dental Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability
- 401(K)
- Life Insurance
Required Experience:
Manager
Key Skills
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About Company
Position Summary: The Appointment Scheduler is responsible for managing inbound and outbound calls related to patient scheduling for medical services within the healthcare system. This role ensures a seamless experience for patients by efficiently coordinating appointments, verifying ... View more
