Manager, Application Engineering, Alexa Excellence
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Alexa Excellences Application Support Team (AXES) serves as Alexas central defense against large-scale incidents while driving operational excellence across the entire Alexa organization. Our key offering is best-in-class engineering support that combines proactive incident prevention with rapid response capabilities. We are seeking a technical manager with strong leadership technical acumen and operational excellence skills to lead a team of passionate engineers responsible for supporting a wide range of Alexa ecosystems. The ideal candidate will have a passion for working with latest technologies an intent to exercise creativity and a drive for pushing the boundaries of existing solutions. This role uniquely combines hands-on technical leadership with strategic development initiatives including building custom tools and automation solutions that enhance Alexas support environment. Youll mentor and develop engineers while fostering a culture of innovation and continuous improvement. Because of our unique position at the intersection of all Alexa services you will have limitless exposure to the latest and greatest technologies at Alexa and Amazon providing unparalleled opportunities for technical growth and cross-functional collaboration that directly impacts millions of customers worldwide.
- Bachelors degree in Computer Science Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience working with technical and business stakeholders from global cross-functional teams
- 7 years of engineering team management in a fast-paced operations environment experience
- Experience leveraging technology to drive process improvements
- Experience improving and creating new processes and structure to achieve goals
- Experience in building and driving adoption of new tools
- Can communicate effectively with all levels of the organization
- Experience in agile/scrum or related collaborative workflow or experience operating highly available distributed systems of data extraction ingestion and processing of large data sets
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
- Bachelors degree in Computer Science Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience working with technical and business stakeholders from global cross-functional teams
- 7 years of engineering team management in a fast-paced operations environment experience
- Experience leveraging technology to drive process improvements
- Experience improving and creating new processes and structure to achieve goals
- Experience in building and driving adoption of new tools
- Can communicate effectively with all levels of the organization
- Experience in agile/scrum or related collaborative workflow or experience operating highly available distributed systems of data extraction ingestion and processing of large data sets
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
About Company
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