Food & Beverage Outlet Manager
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Job Location:
Williamsburg, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Food & Beverage Outlet Manager is responsible for the daily operation and overall success of assigned food and beverage outlets at Kingsmill Resort. This role ensures exceptional guest experiences drives revenue manages staff performance and upholds the resorts service quality and brand standards. The ideal candidate is a hands-on leader with strong hospitality instincts and a passion for elevated service in a resort setting.
Key Responsibilities
- Oversee daily operations of assigned food and beverage outlets ensuring smooth efficient and guest-focused service
- Maintain high standards of food quality presentation cleanliness and safety
- Resolve guest concerns promptly and professionally to ensure satisfaction and loyalty
- Ensure compliance with all health safety and sanitation regulations
- Recruit train schedule and supervise food and beverage staff
- Coach and motivate team members to deliver consistent high-quality service
- Conduct performance evaluations and support employee development
- Foster a positive professional and service-driven work environment
- Monitor sales labor costs and operating expenses to meet budget goals
- Manage inventory ordering and cost controls for food beverage and supplies
- Analyze financial reports and implement strategies to increase profitability
- Assist in menu development pricing and promotions in collaboration with culinary leadership
- Work closely with Culinary Events and Resort Operations teams to ensure seamless guest experiences
- Support resort-wide events banquets and seasonal programming as needed
- Uphold Kingsmill Resorts brand standards and luxury hospitality culture
- Manage hourly team members schedules and punches
Qualifications
- Minimum of 24 years of food and beverage management experience preferably in a resort hotel or upscale dining environment
- Strong leadership communication and organizational skills
- Proven ability to manage budgets labor and operational costs
- Knowledge of food safety sanitation and alcohol service regulations
- Flexible schedule including evenings weekends and holidays
Ability to lift push pull or carry up to 40 pounds to lift loaded food tray above shoulder
Ability to walk stoop kneel crouch reach stand for 8-10 hours in a hot environment
Ability to bend at waist and perform repetitive hand and foot action with good hand/eye/foot coordination
Must possess excellent verbal and written communication skills
Ability to adapt to change new situations and changes in staffing and procedures
Strong knowledge of food wine liquor beer and styles of service
Knowledge of pertinent health regulations and liquor laws
Possess Food Handler Certification within 30 days of hire
Possess TIPS certification within 30 days of hire
Ability to work days nights weekends holidays
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
